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HubSpot + Kayako

Create Kayako users and cases from new HubSpot form submissions

Quick issue resolution results in happy customers. This integration can help you capture and reply to every new incoming case—it will fire off when your HubSpot form receives a new submission, automatically creating or updating a Kayako customer with the details and logging their comments as a new case for your support team to handle.

Quick issue resolution results in happy customers. This integration can help you capture and reply to every new incoming case—it will fire off when your HubSpot form receives a new submission, automatically creating or updating a Kayako customer with the details and logging their comments as a new case for your support team to handle.

  1. When this happens...
    HubSpotHubSpot
    New Form Submission

    Triggers when a form is submitted.

    TriggerInstant
  2. automatically do this...
    KayakoKayako
    Find or Create a User

    Find or Create a User

    ActionSearch or write
  3. then do this!
    KayakoKayako
    Create Conversation With a Private Note

    Creates a new conversation with the first post as a private note.

    ActionWrite
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Supported triggers and actions

What does this mean?
hubspot logo
hubspot logo

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
Learn more

Related categories

  • Marketing Automation

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kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

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