Help Scout + Usersnap

Create new Help Scout conversations from new Usersnap feedback

Save time and streamline your customer service process with this easy automation. When new feedback comes in through Usersnap, it will trigger a new conversation in Help Scout. This efficient workflow not only simplifies your work but also ensures quicker responses, improving your customer relationships. No more manual data transfers, just seamless communication and improved service.

Save time and streamline your customer service process with this easy automation. When new feedback comes in through Usersnap, it will trigger a new conversation in Help Scout. This efficient workflow not only simplifies your work but also ensures quicker responses, improving your customer relationships. No more manual data transfers, just seamless communication and improved service.

  1. When this happens...
    UsersnapUsersnap
    New Feedback

    Triggers when a new feedback is created.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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usersnap logo
usersnap logo

About Usersnap

Collect and streamline visual bug reports and customer feedback for your digital product from development to production.
Learn more

Related categories

  • Product Management