Help Scout + Smiirl
Increment values in Smiirl each time conversations are assigned in Help Scout
Stay updated with your Help Scout queries by creating a real-time, visual representation of your workflow with Smiirl. Every time a new conversation is assigned in Help Scout, this seamless workflow adds +1 to a chosen Smiirl counter, helping you and your team visually track queries in process. This way, you can streamline communication, improve response time and increase productivity.
Stay updated with your Help Scout queries by creating a real-time, visual representation of your workflow with Smiirl. Every time a new conversation is assigned in Help Scout, this seamless workflow adds +1 to a chosen Smiirl counter, helping you and your team visually track queries in process. This way, you can streamline communication, improve response time and increase productivity.
- When this happens...Conversation Assigned
Triggers when a conversation is assigned to agent.
- automatically do this!Increment Value (+1)
Increment current number displayed on the Counter by 1 (eg. increment current number for each new paid order).
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
