Help Scout + Smiirl

Help Scout + Smiirl integrations

Increment values in Smiirl each time conversations are assigned in Help Scout

Stay updated with your Help Scout queries by creating a real-time, visual representation of your workflow with Smiirl. Every time a new conversation is assigned in Help Scout, this seamless workflow adds +1 to a chosen Smiirl counter, helping you and your team visually track queries in process. This way, you can streamline communication, improve response time and increase productivity.

When this happens...
Conversation AssignedTriggers when a conversation is assigned to agent.
TriggerInstant
automatically do this!
Increment Value (+1)Increment current number displayed on the Counter by 1 (eg. increment current number for each new paid order).
ActionWrite

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More things you can do with Help Scout and Smiirl

Discover other triggers and actions you can use with Help Scout and Smiirl

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Polling
Try It
- Conversation ID
  Required
- Text
  Required
- User
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Customer
  Required
Action
Write

- Email
  Required
Action
Search
- Email
  Required
Action
Search

- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write
- Number to add
  Required
Action
Write
Increment Value (+1)
Increment current number displayed on the Counter by 1 (eg. increment current number for each new paid order).
Action
Write
- Number to Display
  Required
Action
Write

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
  Required
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation
  Required
- Customer
  Required
- Text
  Required
- User
- Create as Draft
  Required
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write
Decrement Value (-1)
Decrement current number displayed on the Counter by 1 (eg. decrement current number by 1 for each email replied)
Action
Write
Reset to 0
Reset the Counter value to 0.
Action
Write

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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About Smiirl

Smiirl Custom Counters: A physical display for your key business metrics. Keep your progress visible, and amplify your success.

Learn moreLearn moreHelpHelp

Related categories

Internet of Things