Help Scout + Sharetribe

Help Scout + Sharetribe integrations

Create Help Scout customers from new Sharetribe user events

Easily stay updated with your Sharetribe users' activities and enhance customer support by integrating it with Help Scout. With this automation, whenever a user event occurs in Sharetribe, a new customer will be created in Help Scout. This seamless workflow helps you keep track of your users and provide prompt, personalized assistance as needed.

When this happens...
User EventsTriggers when a user related event occurs in your marketplace.
TriggerPolling
automatically do this!
Create CustomerCreates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
ActionWrite

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More things you can do with Sharetribe and Help Scout

Discover other triggers and actions you can use with Sharetribe and Help Scout

- Event type
  Required
Trigger
Polling
Try It
- Event type
  Required
Trigger
Polling
Try It
- User ID
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- User ID
  Required
- Permission to view listings
- Permission to post listings
- Permission to initiate transactions
- Expand the response to return the full resource?
Action
Write

- Transaction ID
  Required
- Included relationships
Action
Search
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It

- Mailbox
Trigger
Polling
Try It
- Conversation ID
  Required
- Text
  Required
- User
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Customer
  Required
Action
Write
- Email
  Required
Action
Search
- Email
  Required
Action
Search
- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write

- Event type
  Required
Trigger
Polling
Try It
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- Transaction ID
  Required
- Transition name
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Included relationships
Action
Search
- User ID
  Required
- Included relationships
Action
Search
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
  Required
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation
  Required
- Customer
  Required
- Text
  Required
- User
- Create as Draft
  Required
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn moreLearn moreHelpHelp

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About Sharetribe

Sharetribe allows you to create, launch and run an online marketplace without coding and extend it infinitely with custom code.

Learn moreLearn moreHelpHelp

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eCommerce