Loading

Groove + Retently

Send Retently email NPS surveys to customers after tickets are closed in Groove

  1. When this happens

    Step 1: Ticket Closed

  2. Then do this

    Step 2: Create Customer and Send Survey

Measure your customers' satisfaction after interactions with your support team and you'll become more efficient. Turn on this integration, and when a ticket is marked as closed in Groove, Zapier will create the customer in Retently and will send an email NPS survey to gather feedback.

How this Groove-Retently integration works

  1. A ticket is marked as closed in Groove
  2. Zapier creates the customer on Retently and sends an email survey

Apps involved

  • Groove
  • Retently

Supported triggers and actions

What does this mean?
groove logo
groove logo
groove logo

About Groove

The simple helpdesk for SaaS and eCommerce businesses.
Learn More

Related categories

  • Customer Support

Similar Apps

Help Scout integrations

Help Scout

Customer Support
Tender Support integrations

Tender Support

Customer Support
SupportBee integrations

SupportBee

Customer Support
retently logo
retently logo
retently logo

About Retently

Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback.
Learn More

Related categories

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

Google LogoSign up with Google
Or
By signing up, you agree to Zapier’s
Terms of Service