Groove + Retently
Send Retently email NPS surveys to customers after tickets are closed in Groove
Measure your customers' satisfaction after interactions with your support team and you'll become more efficient. Turn on this integration, and when a ticket is marked as closed in Groove, Zapier will create the customer in Retently and will send an email NPS survey to gather feedback.
Measure your customers' satisfaction after interactions with your support team and you'll become more efficient. Turn on this integration, and when a ticket is marked as closed in Groove, Zapier will create the customer in Retently and will send an email NPS survey to gather feedback.
- When this happens...Ticket Closed
Triggers when a ticket is closed.
- automatically do this!Send an Email Survey
Create a new contact or update an existing one, and send and trigger an email survey.
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- 14 day trial for premium features & apps
About Groove
The simple helpdesk for SaaS and eCommerce businesses.
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Customer SupportAbout Retently
Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback.
