Gmail + HappyDesk

Gmail + HappyDesk integrations

Create HappyDesk tickets from new Gmail emails

This Zapier integration connects Gmail and HappyDesk to streamline your support ticket management process. Whenever a new email message arrives in your Gmail inbox, this integration automatically creates a ticket in HappyDesk, ensuring prompt and efficient handling of customer inquiries.

When this happens...
New EmailTriggers when a new email appears in the specified mailbox.
TriggerPolling
automatically do this!
New TicketCreates a new ticket in HappyDesk
ActionWrite

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More things you can do with Gmail and HappyDesk

Discover other triggers and actions you can use with Gmail and HappyDesk

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
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- Label
  Required
- Message
  Required
Action
Write

- Message
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write

- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Write
- Thread
  Required
- Label(s) to remove
  Required
Action
Write
- Message ID
  Required
- Attachment Filename
  Required
- Attachment Size
Action
Search
- Search String
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Search or write
New Ticket Comment
Triggers when a new comment is added to a ticket.
Trigger
Instant
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New Ticket
Triggers when a new call appears in HappyDesk.
Trigger
Instant
Try It
- Email
  Required
- First name
  Required
- Last name
  Required
Action
Write

New Label
Triggers when you add a new label.
Trigger
Polling
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- Label or mailbox
  Required
Trigger
Polling
Try It
- Search keywords
  Required
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- Message
  Required
Action
Write
- To
- Cc
- Bcc
- Subject
  Required
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Recipient_instructions
Action
Write
- Name of label
  Required
Action
Write
- Message
  Required
- Label(s) to remove
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search String
  Required
Action
Search
Issue Status Changed
Triggers when the status of a ticket changes in Happydesk.
Trigger
Instant
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New Ticket Message
Triggers when a new message is added to a ticket.
Trigger
Instant
Try It
- Ticket's number
  Required
- Comment
  Required
Action
Write
- Email
  Required
- Subject
  Required
- Description
  Required
Action
Write

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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About HappyDesk

HappyDesk is a helpdesk system with multiple communication options. It lets you automate workflows, analyze and improve the performance of your team.

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Related categories

Customer Support