Gmail + HappyDesk

Create HappyDesk tickets from new Gmail emails

This Zapier integration connects Gmail and HappyDesk to streamline your support ticket management process. Whenever a new email message arrives in your Gmail inbox, this integration automatically creates a ticket in HappyDesk, ensuring prompt and efficient handling of customer inquiries.

When this happens...
New Email
Triggers when a new email appears in the specified mailbox.
TriggerPolling
automatically do this!
New Ticket
Creates a new ticket in HappyDesk
ActionWrite

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Supported triggers and actions

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- LabelRequired
- MessageRequired
Action
Write

- Email message to be DeletedRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write

- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- ThreadRequired
- Label(s) to removeRequired
Action
Write
- Search StringRequired
Action
Search
Issue Status Changed
Triggers when the status of a ticket changes in Happydesk.
Trigger
Instant
Try It
New Ticket Message
Triggers when a new message is added to a ticket.
Trigger
Instant
Try It
- Ticket's numberRequired
- CommentRequired
Action
Write
- EmailRequired
- SubjectRequired
- DescriptionRequired
Action
Write

New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Search keywordsRequired
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Subject
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write
New Ticket Comment
Triggers when a new comment is added to a ticket.
Trigger
Instant
Try It
New Ticket
Triggers when a new call appears in HappyDesk.
Trigger
Instant
Try It
- EmailRequired
- First nameRequired
- Last nameRequired
Action
Write

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more

Related categories

Similar apps

About HappyDesk

HappyDesk is a helpdesk system with multiple communication options. It lets you automate workflows, analyze and improve the performance of your team.

Related categories

Customer Support

Gmail + HappyDesk

Create HappyDesk tickets from new Gmail emails

Supported triggers and actions

New Attachment

New Labeled Conversation

New Email

New Starred Email

Add Label to Email

Delete Email

Create Draft Reply

Send Email

Remove Label From Conversation

Find Email

Issue Status Changed

New Ticket Message

New Comment

New Ticket

New Label

New Labeled Email

New Email Matching Search

New Conversation

Archive Email

Create Draft

Create Label

Remove Label From Email

Reply to Email

Find or Send Email

New Ticket Comment

New Ticket

New Contact

About Gmail

Related categories

Similar apps

IMAP by Zapier

SMTP by Zapier

Microsoft Office 365

About HappyDesk

Related categories