Gainsight + Wootric by InMoment
Create or update Gainsight objects when new responses arrive in Wootric by InMoment
Boost your customer success management with this seamless automation. When a new response is captured in your Wootric by InMoment app, it prompts the creation or updating of a custom object within your Gainsight app. This workflow enables you to effortlessly maintain up-to-date customer data, providing value in enhancing your customer satisfaction strategies.
Boost your customer success management with this seamless automation. When a new response is captured in your Wootric by InMoment app, it prompts the creation or updating of a custom object within your Gainsight app. This workflow enables you to effortlessly maintain up-to-date customer data, providing value in enhancing your customer satisfaction strategies.
- When this happens...New Response
Triggers when a new survey response is submitted.
- automatically do this!Create or Update Custom Object
Create or Update Custom Objects
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Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItNew Response
Triggers when a new survey response is submitted.
Try ItContext NameRequired
External Record IDRequired
AuthorRequired
SubjectRequired
NotesRequired
Date
Activity Type IDRequired
Company NameRequired
Relationship Name
Relationship Type
Internal Attendees
External Attendees
Upsert Person
Allows the user to create/update a person with dynamic input fields
Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItEmailRequired
Properties
Last surveyed
External created at
Object Name
ActionRequired
Update Key
Object NameRequired
ActionRequired
Update Key
