Gainsight + Wootric by InMoment
Gainsight + Wootric by InMoment
Create or update Gainsight objects when new responses arrive in Wootric by InMoment
Boost your customer success management with this seamless automation. When a new response is captured in your Wootric by InMoment app, it prompts the creation or updating of a custom object within your Gainsight app. This workflow enables you to effortlessly maintain up-to-date customer data, providing value in enhancing your customer satisfaction strategies.
- When this happens...New ResponseTriggers when a new survey response is submitted.
- automatically do this!Create or Update Custom ObjectCreate or Update Custom Objects
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More things you can do with Wootric by InMoment and Gainsight
Discover other triggers and actions you can use with Wootric by InMoment and Gainsight
- Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItTriggerInstant - New Response
Triggers when a new survey response is submitted.
Try ItTriggerInstant - Context NameRequired
- External Record IDRequired
- AuthorRequired
- SubjectRequired
- NotesRequired
- Date
- Activity Type IDRequired
- Company NameRequired
- Relationship Name
- Relationship Type
- Internal Attendees
- External Attendees
ActionWrite- Upsert Person
Allows the user to create/update a person with dynamic input fields
ActionWrite
- Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItTriggerInstant - EmailRequired
- Properties
- Last surveyed
- External created at
ActionWrite- Object Name
- ActionRequired
- Update Key
ActionWrite- Object NameRequired
- ActionRequired
- Update Key
ActionWrite
