Freshdesk + Syncro
Create Freshdesk tickets from new Syncro rmm alerts
Effortlessly manage your IT issues with this simple workflow. When an RMM alert is detected in Syncro, a corresponding ticket is created in Freshdesk to ensure immediate attention and faster resolution. This automated process streamlines your IT operations, giving you more time to focus on critical tasks and enhancing your customer service efficiency.
Effortlessly manage your IT issues with this simple workflow. When an RMM alert is detected in Syncro, a corresponding ticket is created in Freshdesk to ensure immediate attention and faster resolution. This automated process streamlines your IT operations, giving you more time to focus on critical tasks and enhancing your customer service efficiency.
- When this happens...New RMM Alert
Triggers when an RMM Alert is created.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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New Customer
Triggers when you create a customer.
Try ItNew Payment
Triggers when a payment is made.
Try ItNew Ticket
Triggers when a Ticket is created.
Try ItTicket Status Changed
Triggers when a Ticket status is changed.
Try It
New Invoice
Triggers when a new invoice is created.
Try ItNew RMM Alert
Triggers when an RMM Alert is created.
Try ItTicket Resolved
Triggers when a Ticket is marked "Resolved".
Try ItAppointment SubjectRequired
Appointment Starts AtRequired
Appointment Ends AtRequired
Appointment Description
Appointment Location Type
Appointment Location
Ticket ID
Appointment Owner
Additional Attendees
All Day
Customer ID
