Freshdesk + Quo

Create Freshdesk tickets from completed Quo calls

Streamline your customer service management with this efficient workflow. When a call is finished in Quo, a service ticket is instantly created in Freshdesk. This automation allows your support team to quickly address customer issues, without having to manually register the completed call. Save time, minimize mistakes, and enhance your customer service productivity with this setup.

Streamline your customer service management with this efficient workflow. When a call is finished in Quo, a service ticket is instantly created in Freshdesk. This automation allows your support team to quickly address customer issues, without having to manually register the completed call. Save time, minimize mistakes, and enhance your customer service productivity with this setup.

  1. When this happens...
    QuoQuo
    Incoming Call Completed

    Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • Select Phone NumbersRequired

    Trigger
    Instant
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    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • ID

    • First Name

    • Last Name

    • Company

    • Job Title

    • Phone Numbers

    • Email Addresses

    • Share With

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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quo logo

About Quo

Quo is a phone system that helps businesses build personal customer relationships at scale. Calls, texts, & contacts are in one place to never miss a customer.
Learn more

Related categories

  • Phone & SMS