Freshdesk + NetSuite

Create or update NetSuite records when new contacts are added in Freshdesk

Keep your customer information up-to-date effortlessly. With this workflow, each time you add a new contact in Freshdesk, it will automatically create or update a record in NetSuite. This ensures that your customer records remain accurate and consistent across your platforms, saving you time and eliminating manual data entry tasks.

Keep your customer information up-to-date effortlessly. With this workflow, each time you add a new contact in Freshdesk, it will automatically create or update a record in NetSuite. This ensures that your customer records remain accurate and consistent across your platforms, saving you time and eliminating manual data entry tasks.

  1. When this happens...
    FreshdeskFreshdesk
    New Contact

    Triggers when a new customer is created.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Upsert (Create or Update) Record

    Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)