When this happens...
MemberfulOrder Purchased
Then do this...
FreshdeskCreate Contact

Whenever your customers email your support team, you'll want to already know that they've purchased your products and have easy access to details about their order. This Memberful and Freshdesk integration will make that possible, by automatically add new Memberful customers to your team's Freshdesk as a new user. It's a great way to keep your membership and support tools connected.

Note: This Zapier integration doesn't import already placed orders as new users in Freshdesk, only new orders after you've set it up.

How this Memberful-Freshdesk integration works

  1. A new order is placed in Memberful
  2. Zapier creates a new user in Freshdesk

Apps involved

  • Memberful
  • Freshdesk

Why Zapier?


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Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Memberful and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Order Purchased

Triggers when a member completes an order or when staff manually adds a new order. Not sent for subscription renewal orders.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

New Member

Triggers when a new member account is created.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Memberful makes it easy to sell memberships to your audience.

See Memberful Integrations