Whenever your customers email your support team, you'll want to already know that they've purchased your products and have easy access to details about their order. This Memberful and Freshdesk integration will make that possible, by automatically add new Memberful customers to your team's Freshdesk as a new user. It's a great way to keep your membership and support tools connected.
Note: This Zapier integration doesn't import already placed orders as new users in Freshdesk, only new orders after you've set it up.
How this Memberful-Freshdesk integration works
- A new order is placed in Memberful
- Zapier creates a new user in Freshdesk
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a member completes an order or when staff manually adds a new order. Not sent for subscription renewal orders.
Add Private or Public notes to a Freshdesk Support Ticket.
Triggers when a new member account is created.
Create a new Forum Topic on Freshdesk Forums.