When this happens...
FreshdeskNew Ticket
Then do this...
GeckoboardUpdate Text

Trying to keep tabs on your customer support, but need to consider aspects of your business at the same time? This Freshdesk-Geckoboard integration might be right for you: once it's active, every time a new Freshdesk ticket is received, a text widget on Geckoboard will be updated with your content, allowing you to see Freshdesk activity at a glance alongside your other KPIs on your dashboard.

How It Works

  1. A new Freshdesk ticket is received
  2. Zapier automation updates text on Geckoboard

What You Need

  • Freshdesk account
  • Geckoboard account

Why Zapier?


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It's easy to connect Freshdesk + Geckoboard and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Update Ticket

Triggers when a Ticket is updated.

Update Text

Push update to a custom Text widget

Update Contact

Triggers when a user is updated.

Update Geckometer

Push update to custom Geckometer Widget

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Geckoboard brings all your key data together, in one place. It means you can stop spending time checking services and start monitoring your business in real-time. All of your information is available all the time, at a glance.

See Geckoboard Integrations