Freshdesk + Geckoboard

Update Geckoboard text widgets with new Freshdesk tickets

Trying to keep tabs on your customer support, but need to consider aspects of your business at the same time? This Freshdesk-Geckoboard integration might be right for you. Once it's active, every time a new Freshdesk ticket is received, a text widget on Geckoboard will be automatically updated with your content, allowing you to see Freshdesk activity at a glance alongside your other KPIs on your dashboard.

Trying to keep tabs on your customer support, but need to consider aspects of your business at the same time? This Freshdesk-Geckoboard integration might be right for you. Once it's active, every time a new Freshdesk ticket is received, a text widget on Geckoboard will be automatically updated with your content, allowing you to see Freshdesk activity at a glance alongside your other KPIs on your dashboard.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    GeckoboardGeckoboard
    Add Record to Dataset

    Adds a record to a Dataset

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support
geckoboard logo
geckoboard logo

About Geckoboard

Geckoboard: TV dashboards that make key business data visible for your team
Learn more

Related categories

  • Dashboards

Similar apps

Cyfe integrationsCyfe integrations

Cyfe

Dashboards
Klipfolio integrationsKlipfolio integrations

Klipfolio

Dashboards
Dasheroo integrationsDasheroo integrations

Dasheroo

Dashboards