formless + Help Scout
Create Help Scout conversations for new formless responses
Streamline your customer support by turning new formless responses into Help Scout conversations. This automation saves you time by creating conversations in Help Scout as soon as someone submits a formless, allowing your support team to handle queries and concerns more efficiently. Stay organized and maintain a seamless workflow with this convenient integration.
Streamline your customer support by turning new formless responses into Help Scout conversations. This automation saves you time by creating conversations in Help Scout as soon as someone submits a formless, allowing your support team to handle queries and concerns more efficiently. Stay organized and maintain a seamless workflow with this convenient integration.
- When this happens...New Response
Triggers when a new response is submitted.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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- 14 day trial for premium features & apps
ConversationRequired
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
