When this happens...
GrooveTicket Closed
Then do this...
FomoCreate Event

High quality support is important to prospective customers.

Connecting Groove to Fomo turns completed support conversations into live notifications on your website, letting visitors know you're actively engaging with requests, bug fixes, and general questions.

Note: This Zapier integration doesn't import previously closed Groove support ticket conversations—only new conversations (when closed) will trigger a notification after you've set it up.

How this Groove-Fomo integration works

  1. A Groove agent closes a support ticket with a customer
  2. Fomo creates a website notification with details about that closed ticket

Apps involved

  • Groove
  • Fomo

Why Zapier?


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Enterprise-level security—connect mission-critical apps.

It's easy to connect Fomo + Groove and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Customer Added

Triggers when a customer is created.

Create Event

Creates a new event.

Customer Replied

Triggers when a customer replies to a ticket.

Create New Ticket

Starts a new ticket for your customer.

Ticket Started

Triggers when a new ticket is created.

Reopen Ticket

Changes the state of a ticket to "opened".

Ticket Tagged

Triggers when a ticket is tagged.

Change Assigned Agent

Assigns an agent to a ticket.

Ticket Assigned

Triggers when a ticket is assigned.

Close Ticket

Changes the state of a ticket to "closed".

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Fomo is a social proof marketing platform that streams recent customer behaviors on your website to build trust and increase conversions.

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