When this happens...
GrooveTicket Closed
Then do this...
FomoCreate Event

High quality support is important to prospective customers.

Connecting Groove to Fomo turns completed support conversations into live notifications on your website, letting visitors know you're actively engaging with requests, bug fixes, and general questions.

Note: This Zapier integration doesn't import previously closed Groove support ticket conversations—only new conversations (when closed) will trigger a notification after you've set it up.

How this Groove-Fomo integration works

  1. A Groove agent closes a support ticket with a customer
  2. Fomo creates a website notification with details about that closed ticket

Apps involved

  • Groove
  • Fomo

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Fomo + Groove and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Groove
Customer Added

Triggers when a customer is created.

Fomo
Create Event

Creates a new event.

Groove
Customer Replied

Triggers when a customer replies to a ticket.

Groove
Create New Ticket

Starts a new ticket for your customer.

Groove
Ticket Started

Triggers when a new ticket is created.

Groove
Reopen Ticket

Changes the state of a ticket to "opened".

Groove
Ticket Tagged

Triggers when a ticket is tagged.

Groove
Change Assigned Agent

Assigns an agent to a ticket.

Groove
Ticket Assigned

Triggers when a ticket is assigned.

Groove
Close Ticket

Changes the state of a ticket to "closed".

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Fomo is a social proof marketing platform that streams recent customer behaviors on your website to build trust and increase conversions.

The simple helpdesk for SaaS and eCommerce businesses.