When this happens...
Help ScoutNew Conversation
Then do this...
FleepSend Message

Creating an effective help desk service can be tricky, especially in bigger companies with dedicated teams for each competence area. This Zapier integration sends all new Help Scout conversations to a dedicated Fleep chat where teams can discuss and assign tasks quickly and effectively.

How It Works

  1. New conversation is created in Help Scout
  2. Zapier automatically sends a notification to Fleep

What You Need

  • Help Scout account
  • Fleep account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Fleep + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Send Message

Send a new message to a Fleep conversation.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Conversation

Triggers when a new conversation is created.

Create Conversation From Customer

Create a new conversation from a customer.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Add Note

Adds a note to existing conversation.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Fleep is your own business messenger. Leave email behind and manage all conversations with your team, partners and clients in Fleep. If some of them are not Fleep users yet, you can include them in the conversation with their email address and they will receive all the messages and files as normal emails.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations