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Microsoft Excel + LiveChat

Create rows in Microsoft Excel for finalized LiveChat chats

Keep your Excel records up-to-date with your customer interactions from LiveChat with this efficient workflow. Whenever a chat is finished on LiveChat, a new row gets created in your designated Excel spreadsheet. This streamlines your record-keeping, allowing you to conveniently track all your customer engagement outcomes from LiveChat directly within Excel.

Keep your Excel records up-to-date with your customer interactions from LiveChat with this efficient workflow. Whenever a chat is finished on LiveChat, a new row gets created in your designated Excel spreadsheet. This streamlines your record-keeping, allowing you to conveniently track all your customer engagement outcomes from LiveChat directly within Excel.

  1. When this happens...
    LiveChatLiveChat
    Finished Chat

    Triggers when the chat is ended.

    TriggerInstant
  2. automatically do this!
    Microsoft ExcelMicrosoft Excel
    Add Row

    Adds a new row to the end of a worksheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • LiveChat triggers, actions, and search

    Chat Changed

    Triggers when the tag list for a particular chat was changed.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    New Chat

    Triggers when the chat is started.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    New Visitor in Queue

    Triggers when a visitor enters queue.

    Trigger
    Instant
    Try It

    • Storage Source

    • FolderRequired

    • SpreadsheetRequired

    • WorksheetRequired

    • TableRequired

    Trigger
    Scheduled
    Try It
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About Microsoft Excel

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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Related categories

  • Microsoft
  • Spreadsheets

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About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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