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Add or update Drift contacts from new Stripe customers

  1. When this happensStep 1: New Customer

  2. Then do thisStep 2: Create or Update Contact From External

When somebody converts into a paying customer, engaging with them is important for retention. Set up this automation, and when a customer converts into a paying customer via Stripe, Zapier will update their contact record in Drift to send more targeted, relevant in-app messages.

How this Stripe-Drift integration works

  1. A new customer is created on Stripe
  2. Zapier ensures their contact record is updated or created in Drift

Apps involved

  • Stripe
  • Drift
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Connect Drift + Stripe in Minutes

It's easy to connect Drift + Stripe and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantConversation Closed

Triggers when a conversation is closed.

InstantNew Conversation

Triggers when a conversation is started.

InstantNew Contact

Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.

InstantUser Reached Goal With Lead Stage

Triggers when a User reaches a Goal with a specific Lead Stage.

Update Customer

Updates a customer.

InstantNew Lead

Triggers when an email address is collected from a lead.

InstantNew Message

Triggers each time a new message in a conversation is received.

InstantUser Reached Goal

Triggers when a User has hit a goal within a playbook.

Create Customer

Creates a new customer.

Find Charge

Finds an existing charge by its Stripe ID.

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