Document360 + Gmail

Send email via Gmail with new articles in Document360

Set up this workflow to effortlessly keep your stakeholders in the loop about updates to the knowledge base. As soon as it’s active, this integration automatically sends a custom email via Gmail to a specified recipient when a new article is published in your Document360 knowledge base.

When this happens...
New Article
Triggers when a new article is created.
TriggerInstant
automatically do this!
Send Email
Create and send a new email message.
ActionWrite

Try this template

Supported triggers and actions

What does this mean?

New Article
Triggers when a new article is created.
Trigger
Instant
Append Text to Document
Appends text to an existing document.
Action
Write
Create a Document
Create document from text in Document360
Action
Write
Find a Document
Find the document from knowledgebase
Action
Search
Create document if it doesn’t exist yet?
Find the document from knowledgebase
Action
Search or write

New Attachment
Triggers when you receive a new attachment (triggers once per attachment).
Trigger
Scheduled
New Label
Triggers when you add a new label.
Trigger
Scheduled

New Labeled Email
Triggers when you label an email.
Trigger
Scheduled

Gmail
Triggers when a new e-mail appears in the specified mailbox.
Scheduled
Trigger
Gmail
Triggers when you receive a new email that matches a search string you provide.
Scheduled
Trigger
Gmail
Triggers when you receive a new email and star it within two days.
Scheduled
Trigger
Gmail
Triggers when a new thread starts.
Scheduled
Trigger
Gmail
Add a label to an email message.
Scheduled
Action
Gmail
Create (but do not send) a new email message.
Scheduled
Action
Gmail
Creates a new label.
Scheduled
Action
Gmail
Create and send a new email message.
Scheduled
Action
Gmail
Remove a label from an email message.
Scheduled
Action
Gmail
Send a reply to an email message.
Scheduled
Action
Gmail
Finds an email message.
Scheduled
Action
Gmail
Finds or creates a specific message.
Scheduled
Action

About Document360

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.

Related categories

Customer Support

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more