When you measure guest satisfaction, you have the opportunity to create better guest experiences and improve your business. With this Zapier integration you can easily collect post departure guest feedback by automatically sending a survey to guests who check out in Cloudbeds’ myfrontdesk.
How this Cloudbeds-SurveyMonkey integration works
- A guest is checked out in Cloudbeds’ myfrontdesk
- Zapier sends a survey to the guest via SurveyMonkey
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Triggers when a new reservation is added.
Send a survey invitation to one or more contacts and/or emails.
Triggers when a new transaction (credit or debit) is posted.
Creates a new contact in your address book.
Triggers when a new guest is created.
Triggers a notification when your survey is completed.
Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.