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Create new Freshdesk tickets from new ClickDesk chats

  1. When this happensStep 1: New Chat

  2. Then do thisStep 2: Create Ticket

What's said in a ClickDesk chat could be a customer issue that needs a follow up in the coming days. To ensure you don't miss anything, use this Zapier integration to automatically create new Freshdesk tickets after a ClickDesk chat.

How It Works

  1. Zapier keeps an eye on your ClickDesk account for new chats
  2. When a new chat occurs, Zapier creates a ticket in Freshdesk from the chat details, including user's email and chat transcript

What You Need

  • ClickDesk account
  • Freshdesk account
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Connect ClickDesk + Freshdesk in Minutes

It's easy to connect ClickDesk + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Call

Triggers when new call is ended.

InstantNew Ticket

Triggers when new ticket is arrived.

Create Company

Allows you to create a Company entry in Freshdesk.

Create Forum Category

Creates a Forum Category.

Create Ticket

Create a ticket in Freshdesk for your domain.

InstantNew Chat

Triggers when new live chat is ended.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Create Forum

Creates a Forum under a Category.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

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