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Create new Freshdesk tickets from new ClickDesk chats

  1. When this happensStep 1: New Chat

  2. Then do thisStep 2: Create Ticket

What's said in a ClickDesk chat could be a customer issue that needs a follow up in the coming days. To ensure you don't miss anything, use this Zapier integration to automatically create new Freshdesk tickets after a ClickDesk chat.

How It Works

  1. Zapier keeps an eye on your ClickDesk account for new chats
  2. When a new chat occurs, Zapier creates a ticket in Freshdesk from the chat details, including user's email and chat transcript

What You Need

  • ClickDesk account
  • Freshdesk account
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Connect ClickDesk + Freshdesk in Minutes

It's easy to connect ClickDesk + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Call

Triggers when new call is ended.

InstantNew Ticket

Triggers when new ticket is arrived.

InstantNew Contact

Triggers when a new customer is created.

InstantUpdate Ticket

Triggers when a Ticket is updated.

InstantNew Chat

Triggers when new live chat is ended.

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Contact

Triggers when a user is updated.