Campaign Monitor

Campaign Monitor Help & Support

  • How to Get Started With Campaign Monitor
  • Popular Things to Do With Campaign Monitor
  • Common Problems with Campaign Monitor

How to Get Started With Campaign Monitor

The first thing you'll need to do is connect your Campaign Monitor Account to Zapier. After you sign up and start creating the Zap you want, Zapier will ask you to start the process:

Connect your Campaign Monitor account to Zapier

You can then give your Account a title or label, which is just for your convenience and helps you track multiple accounts. It doesn't have any affect on which Account you actually add to Zapier.

Label your Campaign Monitor account

How to get your Campaign Monitor API key#

You will also need to enter your API key, which can be found at https://YOURSUBDOMAINHERE.createsend.com/admin/account/

Location of API key

Finally, the Account will be added and tested, if everything is good to go you'll see this:

Account added and tested

Now you can continue creating your Zap.

Popular Things to Do With Campaign Monitor

Add Campaign Monitor subscribers from new Facebook Lead Ads leads

Facebook Lead Ads + Campaign Monitor

Try It

Create new Campaign Monitor subscribers for new rows on Google Sheets

Google Sheets + Campaign Monitor

Create new Campaign Monitor subscribers for new Typeform entries

Typeform + Campaign Monitor

Send messages on Slack for new Campaign Monitor subscribers

Campaign Monitor + Slack

Add subscribers to Campaign Monitor for new attendees on Eventbrite

Eventbrite + Campaign Monitor

Send new MailChimp subscribers to Campaign Monitor

Mailchimp + Campaign Monitor

Common Problems with Campaign Monitor

My campaign doesn't appear as an option in the dropdown#

Only sent campaigns can be selected. Draft campaigns won't appear in the dropdown until they are sent to at least one recipient.

"Must supply a valid HTTP Basic Authorization header" error when trying to connect an account#

If the error message authorization failed: api.createsend.com returned (401) Unauthorized and said "Must supply a valid HTTP Basic Authorization header" is showing when trying to connect a Campaign Monitor account, it's possible the wrong key may be getting used.

In Campaign Monitor's "Manage API keys" settings, note that the API Key needed requires clicking "Show API key" first. Using the "Client ID" leads to this error.

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