Campaign Monitor Help & Support

  • How to Get Started With Campaign Monitor
  • Popular Things to Do With Campaign Monitor
  • Common Problems with Campaign Monitor

How to Get Started With Campaign Monitor

The first thing you'll need to do is connect your Campaign Monitor Account to Zapier. After you sign up and start creating the Zap you want, Zapier will ask you to start the process:

Connect your Campaign Monitor account to Zapier

You can then give your Account a title or label, which is just for your convenience and helps you track multiple accounts. It doesn't have any affect on which Account you actually add to Zapier.

Label your Campaign Monitor account

How to get your Campaign Monitor API key

You will also need to enter your API key, which can be found at https://YOURSUBDOMAINHERE.createsend.com/admin/account/

Location of API key

Finally, the Account will be added and tested, if everything is good to go you'll see this:

Account added and tested

Now you can continue creating your Zap.

Popular Things to Do With Campaign Monitor

  • Add Campaign Monitor subscribers from new Facebook Lead Ads leads

    Facebook Lead Ads + Campaign Monitor

    Try It
  • Create new Campaign Monitor subscribers for new rows on Google Sheets

    Google Sheets + Campaign Monitor

  • Create new Campaign Monitor subscribers for new Typeform entries

    Typeform + Campaign Monitor

  • Send messages on Slack for new Campaign Monitor subscribers

    Campaign Monitor + Slack

  • Add subscribers to Campaign Monitor for new attendees on Eventbrite

    Eventbrite + Campaign Monitor

  • Send new MailChimp subscribers to Campaign Monitor

    Campaign Monitor

Common Problems with Campaign Monitor

My campaign doesn't appear as an option in the dropdown

Only sent campaigns can be selected. Draft campaigns won't appear in the dropdown until they are sent to at least one recipient. In order to select a campaign from the dropdown, it must be in Sent status in Campaign Monitor first.

"Must supply a valid HTTP Basic Authorization header" error when trying to connect an account

If the error message authorization failed: api.createsend.com returned (401) Unauthorized and said "Must supply a valid HTTP Basic Authorization header" is showing when trying to connect a Campaign Monitor account, it's possible the wrong key may be getting used.

In Campaign Monitor's "Manage API keys" settings, note that the API Key needed requires clicking "Show API key" first. Using the "Client ID" leads to this error.

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