17hats + Groove
Create Groove tickets from updated 17hats contacts
Effortlessly manage your customer support process by connecting 17hats and Groove with this seamless workflow. When a contact is updated in 17hats, a new ticket will be created in Groove to ensure your support team stays in the loop and can quickly address any customer needs. This automation helps enhance customer experience and streamline support ticket handling.
Effortlessly manage your customer support process by connecting 17hats and Groove with this seamless workflow. When a contact is updated in 17hats, a new ticket will be created in Groove to ensure your support team stays in the loop and can quickly address any customer needs. This automation helps enhance customer experience and streamline support ticket handling.
- When this happens...Updated Contact
Triggers when an already existing contact is updated.
- automatically do this!Create New Ticket
Starts a new ticket for your customer.
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New Contact
Triggers when a new contact is created.
Try ItIs Company?Required
First NameRequired
TypeRequired
Last Name
Title
Company Name
Primary E-mail Address
Other E-mail Addresses
Primary Phone Number
Other Phone Numbers
Address Line 1
Address Line 2
City
State
ZIP Code
Country
Birthday
Facebook Id
Instagram Id
Linkedin Id
Referred By
Twitter Id
Pinterest Id
Website
Tags
Notes
NameRequired
Company Name
Email
Phone Number
Agent Invited
Triggers when an agent is created.
Try It
Updated Contact
Triggers when an already existing contact is updated.
Try ItContactRequired
Is Company?Required
First NameRequired
TypeRequired
Last Name
Title
Company Name
Primary E-mail Address
Other E-mail Addresses
Primary Phone Number
Other Phone Numbers
Address Line 1
Address Line 2
City
State
ZIP Code
Country
Birthday
Facebook Id
Instagram Id
Linkedin Id
Referred By
Twitter Id
Pinterest Id
Website
Tags
Notes
NameRequired
Company Name
Email
Phone Number
Is Company?Required
First NameRequired
TypeRequired
Last Name
Title
Primary E-mail Address
Other E-mail Addresses
Primary Phone Number
Other Phone Numbers
Address Line 1
Address Line 2
City
State
ZIP Code
Country
Birthday
Facebook Id
Instagram Id
Linkedin Id
Referred By
Twitter Id
Pinterest Id
Website
Tags
Notes
Agent Replied
Triggers when an agent replies to a ticket.
Try It
