Halo Service Solutions + Slack
Create Slack channels for new Halo Service Solutions tickets
Are you finding yourself in need of a place to collaborate with team members about new tickets? Then this integration with Slack may be just for you. It will be triggered for a new ticket in Halo Service Solutions, creating a new channel in Slack. Note: add a ticket type filter to the new ticket setup to only create a Slack channel for project tickets
Are you finding yourself in need of a place to collaborate with team members about new tickets? Then this integration with Slack may be just for you. It will be triggered for a new ticket in Halo Service Solutions, creating a new channel in Slack. Note: add a ticket type filter to the new ticket setup to only create a Slack channel for project tickets
- When this happens...New Ticket
Triggers when a new ticket is created in Halo.
- automatically do this!Create Channel
Creates a new channel.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
Trigger for Bot Messages?
Optimized data
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
New Channel
Triggers when a new #channel is created.
Try It
