Put Charla to work with AI and enterprise-grade automation
Automate smarter with Charla and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 8,000+ apps, 450+ AI tools
- Free tier available
Or pick an app to pair with
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Chat Started
Triggers when the visitor send his first message in the conversation.
Try ItTriggerInstant - Article IdRequired
ActionWrite- Name
- Phone
- Email
- Country Code
- Location
- IP address of the visitor
- Platform
- Browser Language
- External Id
- Value
ActionWrite- IdRequired
- Name
- Phone
- Email
- County Code
- Location
- Ip
- Platform
- Browser Language
- External Id
- Value
ActionWrite
- New Pre-Chat Form Submitted
Triggers when the site visitor submits the prechat form (if enabled). The external id is automatically generated when you initially configure the form fields of the chatform.
Try ItTriggerInstant - TitleRequired
- Description
- ArticleRequired
- StatusRequired
- VisibilityRequired
- Category Id
ActionWrite- IdRequired
- TitleRequired
- Description
- Article ContentRequired
- StatusRequired
- VisibilityRequired
- Category Id
ActionWrite- IdRequired
ActionSearch
Charla Help & Support
Common questions
Related categories