ManageEngine ServiceDesk On-premise
Add notes to new servicedesk on-premise requests with this manageengine workflow
Simplify your service desk operations with this seamless workflow. Whenever a new request is launched in ManageEngine ServiceDesk On-premise, the process transitions to the New Request event within the same platform instantly. This ensures prompt action on every new request, boosting your service desk's response times and enhancing efficiency. Allow this automation to elevate your service desk's performance and productivity.
Simplify your service desk operations with this seamless workflow. Whenever a new request is launched in ManageEngine ServiceDesk On-premise, the process transitions to the New Request event within the same platform instantly. This ensures prompt action on every new request, boosting your service desk's response times and enhancing efficiency. Allow this automation to elevate your service desk's performance and productivity.
- When this happens...New Request
Triggers when new Request is created.
- automatically do this!Add Notes
Note with your description is added
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PortalRequired
Try ItPortalRequired
Request Template
Try ItPortalRequired
DescriptionRequired
Request IdRequired
Show to Requester
Mark First Response
Add To LInked Requests
PortalRequired
Choose Template
PortalRequired
Title
Requester
Site
Group
Change Owner
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Try ItRequest Template
Try ItPortalRequired
TitleRequired
DescriptionRequired
FromRequired
To
Priority
Announcement Type
Services Involved
Public View
PortalRequired
Choose TemplateRequired