FreeScout + Google Sheets

Update rows in Google Sheets when new conversations are created in FreeScout

Effortlessly manage your communications with this workflow between FreeScout and Google Sheets. As soon as a new conversation is initiated in FreeScout, its details get seamlessly updated in a designated Google Sheets row. This automation provides an efficient way to track and manage the influx of conversations, saving you time and ensuring a quicker response to your customers or team members.

Effortlessly manage your communications with this workflow between FreeScout and Google Sheets. As soon as a new conversation is initiated in FreeScout, its details get seamlessly updated in a designated Google Sheets row. This automation provides an efficient way to track and manage the influx of conversations, saving you time and ensuring a quicker response to your customers or team members.

  1. When this happens...
    FreeScoutFreeScout
    Conversation Created

    Triggers when a new conversation is created.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Update Spreadsheet Row

    Update a row in a specific spreadsheet with optional formatting.

    ActionWrite
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Supported triggers and actions

    • TypeRequired

    • MailboxRequired

    • SubjectRequired

    • ID

    • Email

    • First Name

    • Last Name

    • Phone

    • Job Title

    • Photo URL

    • Photo Type

    • Address

    • Company

    • TextRequired

    • Thread TypeRequired

    • User ID

    • CustomerRequired

    • Import Only

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Polling
    Try It
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freescout logo

About FreeScout

FreeScout is the super lightweight free open source helpdesk and shared inbox built with PHP.

Related categories

  • Customer Support
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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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