Request Tracker (RT) + Twilio
Create Request Tracker tickets with new SMS messages in Twilio
Easily create Request Tracker tickets while mobile with this Zap. When a text message is sent to your Twilio number, it will automatically create a corresponding Request Tracker ticket in the queue of your choice. This integration can be a great tool for support desks, service staff in the field, and more!
Easily create Request Tracker tickets while mobile with this Zap. When a text message is sent to your Twilio number, it will automatically create a corresponding Request Tracker ticket in the queue of your choice. This integration can be a great tool for support desks, service staff in the field, and more!
- When this happens...New SMS
Triggers when an SMS is sent to your Twilio number.
- automatically do this!Create Ticket
Create a new ticket in Request Tracker.
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- 14 day trial for premium features & apps
New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
To NumberRequired
MessageRequired
Voice
Language
Send Digits
