RepairShopr + RingCentral

Create tickets in RepairShopr for new call recordings in RingCentral

Streamline your customer support process with this workflow. When there's a new call recording in RingCentral, it instantly creates a ticket in RepairShopr. This integration saves time by eliminating the need for manual entry, ensuring that each call leads to a resolution efficiently and effectively. It’s an ideal solution for businesses looking to improve their service desk efficiency and responsiveness.

When this happens...
New Call Recording
Triggers when a call has been recorded.
TriggerScheduled
automatically do this!
Create Ticket
Creates a Ticket in your RepairShopr account.
ActionWrite

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Supported triggers and actions

What does this mean?

Call Ended
Triggers when a call has been ended.
Trigger
Instant
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New Call Recording
Triggers when a call has been recorded.
Trigger
Scheduled
Try It
- Type
- StatusRequired
Trigger
Instant
Try It
- NameRequired
- Allow Join before host
- Mute Audio
- Turn off camera for participants
Action
Write
- Phone Number ToRequired
- FileRequired
- Resolution
- Send Time
- Cover Page Text
- Cover Page Type
Action
Write

- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
New Invoice
Triggers when a new invoice is created.
Trigger
Instant
Try It

New Ticket
Triggers when a Ticket is created.
Trigger
Instant
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Ticket Status Changed
Triggers when a Ticket status is changed.
Trigger
Instant
Try It
- First Name
- Last Name
- Business Name
- Email Address
- Phone Number
- Mobile Phone
- Street Address (Line 1)
- City
- State/County
- Zip/Postal Code
- Ticket Subject
- Ticket Description
- Ticket Issue Type
- Location ID
- Custom Fields
Action
Write
- Phone NumberRequired
Action
Write
- Query
Action
Search

Missed Call
Triggers when there is a new missed call.
Trigger
Instant
Try It
- Type
Trigger
Instant
Try It
New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Instant
Try It
- Phone Number FromRequired
- Phone Number ToRequired
- Play Prompt
Action
Write
- Type
- Phone Number FromRequired
- Phone Number ToRequired
- TextRequired
Action
Write
New Customer
Triggers when you create a customer.
Trigger
Instant
Try It
New Payment
Triggers when a payment is made.
Trigger
Instant
Try It
Ticket Resolved
Triggers when a Ticket is marked "Resolved".
Trigger
Instant
Try It
- First Name
- Last Name
- Business Name
- Email Address
- Phone Number
- Mobile Phone
- Street Address (Line 1)
- Address Line 2
- City
- State/County
- Zip/Postal Code
- Custom Fields
Action
Write
- Customer Phone or EmailRequired
- Ticket SubjectRequired
- Issue TypeRequired
- Ticket Status
- Ticket Initial Issue
- Ticket Initial Issue Subject
- Location ID
Action
Write
- Ticket NumberRequired
- Ticket Status
- Ticket Subject
- Issue Type
- Location ID
- Custom Fields
Action
Write
- Query
Action
Search

About RepairShopr

RepairShopr is a platform to manage a service or repair business with job tracking (ticketing) and an emphasis on great communication.

Help

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn more

Related categories

Phone & SMS

PRODUCTS

CAPABILITIES

By team

RepairShopr + RingCentral

Create tickets in RepairShopr for new call recordings in RingCentral

Call Ended

New Call Recording

New SMS/MMS Sent

Type

Create Video Meeting

NameRequired

Allow Join before host

Mute Audio

Turn off camera for participants

Send Fax

Phone Number ToRequired

FileRequired

Resolution

Send Time

Cover Page Text

Cover Page Type

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

New Invoice

New Ticket

Ticket Status Changed

Create Lead

First Name

Last Name

Business Name

Email Address

Phone Number

Mobile Phone

Street Address (Line 1)

City

State/County

Zip/Postal Code

Ticket Subject

Ticket Description

Ticket Issue Type

Location ID

Custom Fields

Log Call

Phone NumberRequired

Find Customer

Query

Missed Call

New SMS/MMS Received

Type

New Voicemail

Generate Ringout Call

Phone Number FromRequired

Phone Number ToRequired

Play Prompt

Send SMS/MMS

Type

Phone Number FromRequired

Phone Number ToRequired

TextRequired

New Customer

New Payment

Ticket Resolved

Create Customer

First Name

Last Name

Business Name

Email Address

Phone Number

Mobile Phone

Street Address (Line 1)

Address Line 2

City

State/County

Zip/Postal Code