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OpenPhone + Zoho Desk

Create Zoho Desk comments for new OpenPhone messages received

Efficiently manage customer inquiries from OpenPhone with this automation that adds comments to your Zoho Desk tickets. Whenever a new incoming message is received in OpenPhone, a comment will be instantly created on the corresponding Zoho Desk ticket. Save time, maintain organized communication, and enhance your customer support process with this seamless workflow.

Efficiently manage customer inquiries from OpenPhone with this automation that adds comments to your Zoho Desk tickets. Whenever a new incoming message is received in OpenPhone, a comment will be instantly created on the corresponding Zoho Desk ticket. Save time, maintain organized communication, and enhance your customer support process with this seamless workflow.

  1. When this happens...
    OpenPhoneOpenPhone
    Incoming Message Received

    Triggers when you receive a message.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Add Comment

    Add a comment to a ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • FromRequired

    • ToRequired

    • MessageRequired

    • Mark conversation as done

    Action
    Write
    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • ID

    • First Name

    • Last Name

    • Company

    • Job Title

    • Phone Numbers

    • Email Addresses

    • Share With

    Action
    Write
    • OrganizationRequired

    Trigger
    Instant
    Try It
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About OpenPhone

OpenPhone is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
Learn more

Related categories

  • Phone & SMS
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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Related categories