Openmic + Zoho Desk + Filter by Zapier

Find or create contacts and tickets in Zoho Desk from new OpenMic.ai calls

Streamline your follow-up workflows with this Zap. Once active, it automatically finds or creates a contact, then generates a ticket in Zoho Desk for each new OpenMic.ai call.

Streamline your follow-up workflows with this Zap. Once active, it automatically finds or creates a contact, then generates a ticket in Zoho Desk for each new OpenMic.ai call.

  1. When this happens...
    OpenmicOpenmic
    New Post-Call Summary

    Triggers when OpenMic finishes a call and posts a summary (caller, summary, extracted data).

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

    • From Number (E.164 format)Required

    • To Number (E.164 format)Required

    • Override Agent ID

    • Customer ID

    • Dynamic Variables

    • Callback URL

    Action
    Write
    • Call UidRequired

    Action
    Search
    • Limit

    • Customer Id

    • From Number (E.164)

    • To Number (E.164)

    • Bot Id

    • From Date

    • To Date

    • Call Status Filter

    • Call Type Filter

    Action
    Search
    • OrganizationRequired

    Trigger
    Instant
    Try It
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About Openmic

Openmic is a platform for building realistic, scalable AI voice agents.

Related categories

  • AI Assistants
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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho
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filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Learn more

Related categories

  • Developer Tools
  • Zapier