Loading

monday.com + Motion.io

Create new items in monday.com from new helpdesk ticket submissions in Motion.io

Streamline your workflow by connecting your Motion.io and monday.com apps. Whenever a new Helpdesk Ticket is submitted in Motion.io, a new item is immediately created in monday.com. This seamless integration helps you to quickly track and manage tickets, enhancing efficiency and productivity in your support system.

Streamline your workflow by connecting your Motion.io and monday.com apps. Whenever a new Helpdesk Ticket is submitted in Motion.io, a new item is immediately created in monday.com. This seamless integration helps you to quickly track and manage tickets, enhancing efficiency and productivity in your support system.

  1. When this happens...
    Motion.ioMotion.io
    Helpdesk Ticket Submission

    Triggers when a client submits a helpdesk ticket

    TriggerInstant
  2. automatically do this!
    monday.commonday.com
    Create Item

    Create a new Item in a board

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Motion.io triggers, actions, and search

    Client Chat Message

    Triggers when a client adds a message in a project's chat

    Trigger
    Instant
    Try It
    • FormRequired

    Trigger
    Instant
    Try It
  • Motion.io triggers, actions, and search

    Ticket Message

    Triggers when someone adds a message to a helpdesk ticket

    Trigger
    Instant
    Try It
    • Portal Name

    • Project Owner

    • Client Email

    • Client Name

    • Immediately assign tasks to client(s)?

    • Tags

    • Custom field values

    Action
    Write
  • Motion.io triggers, actions, and search

    File Uploaded

    Triggers when a file is uploaded to a portal.

    Trigger
    Instant
    Try It
  • Motion.io triggers, actions, and search

    Task Status Change

    Triggers when the status of a client task changes.

    Trigger
    Instant
    Try It
  • Motion.io triggers, actions, and search

    Helpdesk Ticket Submission

    Triggers when a client submits a helpdesk ticket

    Trigger
    Instant
    Try It
    • Project NameRequired

    • Task TitleRequired

    • Task Description

    • Client Email

    • Client Name

    • Files

    • Filenames

    • Files need approval?

    • Active?Required

    • Assign all clients to task?

    • Internal Task?

    Action
    Write
monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Learn moreHelp

Related categories

  • Project Management

Similar apps

Trello integrationsTrello integrations

Trello

Project Management
Asana integrationsAsana integrations

Asana

Project Management
Insightly integrationsInsightly integrations

Insightly

CRM (Customer Relationship Management)
motionio logo

About Motion.io

Motion.io is a client onboarding platform that helps you get what you need from clients to keep your projects moving.

Related categories