LiveChat + Zendesk Sell

Add leads to Zendesk Sell when new LiveChat chats end

When this happens
Step 1: Finished Chat
Then do this
Step 2: Create Lead

When a LiveChat chat ends, there's a moment of accomplishment for helping a customer - but it's only the beginning of your relationship if you use this Zapier integration. Every time a LiveChat ends, the contact will be automatically added as a lead in Zendesk Sell.

Try this template

Supported triggers and actions

What does this mean?

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
Finished Chat
Triggers when the chat is ended.
Trigger
Instant
New Chat
Triggers when the chat is started.
Trigger
Instant
New Ticket
Triggers when the ticket is created.
Trigger
Instant

New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
New Contact
Triggers when a new contact is created.
Trigger
Scheduled

Updated Contact
Triggers when an existing contact is updated.
Trigger
Scheduled

Zendesk Sell
Triggers when a new deal is created.
Scheduled
Trigger
Zendesk Sell
Triggers when a deal enters a new stage.
Scheduled
Trigger
Zendesk Sell
Triggers when an existing deal is updated.
Scheduled
Trigger
Zendesk Sell
Triggers when a new lead is created.
Scheduled
Trigger
Zendesk Sell
Triggers when an existing lead is updated.
Scheduled
Trigger
Zendesk Sell
Triggers when a new note is created.
Scheduled
Trigger
Zendesk Sell
Triggers when a new product in catalog is created. Requires Sell Enterprise Plan or higher.
Scheduled
Trigger
Zendesk Sell
Triggers when a new task is created.
Scheduled
Trigger
Zendesk Sell
Creates a new company.
Scheduled
Action
Zendesk Sell
Updates an existing company.
Scheduled
Action
Zendesk Sell
Creates a new person.
Scheduled
Action
Zendesk Sell
Updates an existing person.
Scheduled
Action
Zendesk Sell
Creates a new deal.
Scheduled
Action
Zendesk Sell
Updates an existing deal.
Scheduled
Action
Zendesk Sell
Stops sequence enrollments for a given lead.
Scheduled
Action
Zendesk Sell
Creates a sequence enrollment for a given lead. Requires Reach add-on.
Scheduled
Action
Zendesk Sell
Creates a new lead.
Scheduled
Action
Zendesk Sell
Updates an existing lead.
Scheduled
Action
Zendesk Sell
Creates a new note for an existing lead, contact or deal.
Scheduled
Action
Zendesk Sell
Creates a new product in catalog. Requires Sell Enterprise Plan or higher.
Scheduled
Action
Zendesk Sell
Updates an existing product in catalog. Requires Sell Enterprise Plan or higher.
Scheduled
Action
Zendesk Sell
Creates a new task.
Scheduled
Action
Zendesk Sell
Finds a company by Company ID, name or email address.
Scheduled
Action
Zendesk Sell
Finds a contact by Contact ID, name or email address.
Scheduled
Action
Zendesk Sell
Finds a person by Person ID, name or email address.
Scheduled
Action
Zendesk Sell
Finds a deal by Deal ID or name.
Scheduled
Action
Zendesk Sell
Finds a deal source by ID or name.
Scheduled
Action
Zendesk Sell
Finds a lead by ID, company name, name or email address.
Scheduled
Action
Zendesk Sell
Finds a lead source by ID or name.
Scheduled
Action
Zendesk Sell
Finds a product by ID, name or SKU. Requires Sell Enterprise Plan or higher.
Scheduled
Action
Zendesk Sell
Finds a sequence by Sequence ID or name. Requires Reach add-on.
Scheduled
Action
Zendesk Sell
Finds a deal stage by ID or name.
Scheduled
Action
Zendesk Sell
Finds a user by ID, email or name.
Scheduled
Action
Zendesk Sell
Finds a company by Company ID, name or email address. Optionally, create one if none are found.
Scheduled
Action
Zendesk Sell
Finds a contact by Contact ID, name or email address. Optionally, create one if none are found.
Scheduled
Action
Zendesk Sell
Finds a deal by Deal ID or name. Optionally, create one if none are found.
Scheduled
Action
Zendesk Sell
Finds a lead by ID, company name, name or email address. Optionally, create one if none are found.
Scheduled
Action
Zendesk Sell
Finds a product by ID, name or SKU. Optionally, create one if none are found. Requires Sell Enterprise Plan or higher.
Scheduled
Action