Freshservice + Google Sheets
Create Freshservice tickets for updated rows on Google Sheets
If you can't afford to miss a single customer issue, try putting this Google Sheets Freshservice integration to work for you, tracking updates on Google Sheets. Every change to a row will trigger it once active, automatically sending the information to Freshservice and creating a new ticket with it.
If you can't afford to miss a single customer issue, try putting this Google Sheets Freshservice integration to work for you, tracking updates on Google Sheets. Every change to a row will trigger it once active, automatically sending the information to Freshservice and creating a new ticket with it.
- When this happens...New or Updated Spreadsheet Row
Triggers when a new row is added or modified in a spreadsheet.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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Dont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Try ItDrive
Try ItDont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Column NameRequired
Index
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItDont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Use Timezone set up on the spreadsheet to format date values?
