Dotdigital + Microsoft Teams

Send new Dotdigital survey responses to Microsoft Teams as channel messages

Stay informed and respond promptly to customer feedback with this automated workflow. Whenever a new survey response is recorded in Dotdigital, a channel message is instantly sent in Microsoft Teams. This allows you to easily engage with customer insights and communicate about them in real-time with your team. Enhance your customer relations strategy by remaining up-to-date and reactive to their input.

When this happens...
New Survey Response
Triggers when a survey of your choice receives a new response.
TriggerPolling
automatically do this!
Send Bot Message
Sends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
ActionWrite

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Supported triggers and actions

Campaign Activity
Triggers when a campaign has new activity.
Trigger
Polling
Try It
- CampaignRequired
Trigger
Polling
Try It
Contact Modified
Triggers when a new contact is modified.
Trigger
Polling
Try It
Contact Unsubscribed
Triggers when a contact has unsubscribed.
Trigger
Polling
Try It
- NameRequired
- Visibility
Action
Write

- Match IdentifierRequired
- Email Type
- Optin Type
- List
- Data Fields
Action
Write
- Match IdentifierRequired
- ProgramRequired
Action
Write

- Email AddressRequired
- Resubscribe with resubscription confirmation email
- Preferred Locale
- Redirect URL After Challenge
Action
Write
- Mobile NumberRequired
- MessageRequired
Action
Write
- ToRequired
- MessageRequired
- From
- Link Shortening
- Allow Unicode Characters
Action
Write
- TeamRequired
Trigger
Polling
Try It
- ChatRequired
- Exclude messages by you?
Trigger
Polling
Try It
- TeamRequired
Trigger
Polling
Try It
- TeamRequired
- ChannelRequired
Trigger
Polling
Try It
- Team MemberRequired
Action
Write
- ChatRequired
- MessageRequired
- Message TextRequired
- Message Text Format
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
- Message Text Format
- Reply ContentRequired
Action
Write
- TeamRequired
- ChannelRequired
- Message TextRequired
- Message Text Format
Action
Write
- Send ToRequired
- Message Text (Optional)
- Card TypeRequired
Action
Write
- ChatRequired
- Message IDRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
Action
Search
- Chat IDRequired
- Message IDRequired
Action
Search
- TeamRequired
- Channel NameRequired
- Include Archived Channels
Action
Search

- CampaignRequired
Trigger
Polling
Try It
Contact Created
Triggers when a new contact is created.
Trigger
Polling
Try It
- Suppression ReasonRequired
Trigger
Polling
Try It
- SurveyRequired
Trigger
Polling
Try It
- Match IdentifierRequired
- Email Type
- Optin Type
- List
- Data Fields
Action
Write
- NameRequired
- TypeRequired
- Visibility
Action
Write
- SegmentRequired
Action
Write
- Campaign NameRequired
- EmailRequired
- Send Date
Action
Write
- From AddressRequired
- To AddressRequired
- SubjectRequired
- HTML ContentRequired
- Plain Text ContentRequired
- CC Addresses
- BCC Addresses
Action
Write
- Match IdentifierRequired
Action
Write
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- TeamRequired
- ChannelRequired
Trigger
Polling
Try It
- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
Action
Write
- Team Member(s)Required
- Message Text Format
- Message TextRequired
Action
Write
- TeamRequired
- Channel NameRequired
- Description
Action
Write
- TeamRequired
- Public ChannelRequired
- Message TextRequired
- Message Text Format
Action
Write
- ChatRequired
- Message Text Format
- Message TextRequired
Action
Write
- AvailabilityRequired
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- TeamRequired
- Channel IDRequired
Action
Search
- Chat IDRequired
Action
Search
- Search byRequired
Action
Search

About Dotdigital

Dotdigital is a customer experience and data platform (CXDP) that empowers marketers to create highly personalized cross-channel journeys.

Learn more

Related categories

Marketing Automation

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more

Dotdigital + Microsoft Teams

Send new Dotdigital survey responses to Microsoft Teams as channel messages

Campaign Activity

Campaign Opens

Contact Modified

Contact Unsubscribed

Create a List

Create or Update Contact

Enrol Contact in Program

Resubscribe Contact

Send SMS

Send Transactional SMS

New Channel

New Chat Message

New Team Member

New Reply to Message

Create One-on-One Chat

Edit Chat Message

Reply to Channel Message

Send Channel Message

Send Message with Card

Delete Chat Message

API Request (Beta)

Get Channel Message

Get Chat Message

Find Public Channels

Campaign Clicks

Contact Created

Contact Suppressed

New Survey Response

Create or Update Contact (Deprecated)

Create Contact Data Field

Refresh Segment

Send Email Campaign

Send Transactional Email

Unsubscribe Contact

New Channel Mention

New Chat

New Channel Message

Create Channel

Create Chat and Send Message

Create Private Channel

Send Bot Message

Send Chat Message

Set Status

Update My Profile

Get Channel by ID

Get Chat by ID

Find Team Member

About Dotdigital

Related categories

Similar apps

Zapier Forms

About Microsoft Teams

Related categories

Similar apps

Slack

Chatwork

Rocket.Chat