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Dixa + Google Sheets

Record new Dixa customer satisfaction ratings in Google Sheets rows

Stay on top of customer satisfaction ratings with this seamless workflow between Dixa and Google Sheets. Once a new rating is received in Dixa, it instantly updates a row in your chosen Google Sheets spreadsheet. This keeps all your feedback in one place, making it easier for you to monitor ratings, respond to customer queries swiftly, and maintain exceptional customer service.

Stay on top of customer satisfaction ratings with this seamless workflow between Dixa and Google Sheets. Once a new rating is received in Dixa, it instantly updates a row in your chosen Google Sheets spreadsheet. This keeps all your feedback in one place, making it easier for you to monitor ratings, respond to customer queries swiftly, and maintain exceptional customer service.

  1. When this happens...
    DixaDixa
    Customer Satisfaction Rating Received

    Triggers when a customer rates the conversation with your agent.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Dixa triggers, actions, and search

    Customer Satisfaction Rating Received

    Triggers when a customer rates the conversation with your agent.

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
  • Dixa triggers, actions, and search

    Tag Removed From Conversation

    Triggers when a tag is removed from a conversation

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • Agent ID

    • MessageRequired

    Action
    Write
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About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

Related categories

  • Customer Support
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn moreHelp

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