ConnectWise Manage + Microsoft Excel

Add rows in Microsoft Excel for new or updated tickets in ConnectWise Manage

Stay organized and ensure that all updates on your ConnectWise Manage tickets are reflected in your Microsoft Excel records with this streamlined workflow. Any time there's a new or updated ticket in ConnectWise Manage, this process adds a row to a designated Microsoft Excel spreadsheet. It's a useful tool for businesses that rely on accurate, real-time ticket tracking for efficient operations and customer service.

Stay organized and ensure that all updates on your ConnectWise Manage tickets are reflected in your Microsoft Excel records with this streamlined workflow. Any time there's a new or updated ticket in ConnectWise Manage, this process adds a row to a designated Microsoft Excel spreadsheet. It's a useful tool for businesses that rely on accurate, real-time ticket tracking for efficient operations and customer service.

  1. When this happens...
    ConnectWise ManageConnectWise Manage
    New/Updated Ticket

    Triggers when a service ticket is created and/or updated.

    TriggerInstant
  2. automatically do this!
    Microsoft ExcelMicrosoft Excel
    Add Row

    Adds a new row to the end of a worksheet.

    ActionWrite
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Supported triggers and actions

    • Service Board Filter

    Trigger
    Polling
    Try It
    • New, Updated or Both

    • Service Board Filter

    • Specific Service Ticket Filter

    • Project Filter

    Trigger
    Instant
    Try It
    • FileRequired

    • Record IDRequired

    • Record TypeRequired

    • Title

    • Private?

    • Read Only?

    • Is Avatar?

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Title

    • Email

    • Default Email

    • Phone Number

    • Default Phone

    • Phone Type

    • Type

    • Company

    • Primary Contact

    • Relationship

    • Department

    • Address 1

    • Address 2

    • City

    • State

    • Zip Code

    • Country Name

    Action
    Write
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About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Related categories

  • CRM (Customer Relationship Management)

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About Microsoft Excel

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
Learn more

Related categories

  • Microsoft
  • Spreadsheets

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