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BenchmarkONE + HappyFox Chat

Create BenchmarkONE contacts for finished chats on HappyFox Chat

Engage your customers through chat, and you stand a better chance at establishing a connection. This Zapier integration helps you to keep track of all those customers so you can follow up when needed: A new contact will be added to BenchmarkONE for every chat session that's finished on HappyFox Chat.

Engage your customers through chat, and you stand a better chance at establishing a connection. This Zapier integration helps you to keep track of all those customers so you can follow up when needed: A new contact will be added to BenchmarkONE for every chat session that's finished on HappyFox Chat.

  1. When this happens...
    HappyFox ChatHappyFox Chat
    Finished Chat

    Triggers when a chat conversation ends.

    TriggerInstant
  2. automatically do this!
    BenchmarkONEBenchmarkONE
    Create/Update Contact

    Creates a new contact or updates an existing contact.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • HappyFox Chat triggers, actions, and search

    Finished Chat

    Triggers when a chat conversation ends.

    Trigger
    Instant
    Try It
  • HappyFox Chat triggers, actions, and search

    New Offline Message

    Triggers when a visitor leaves a message when all agents are offline.

    Trigger
    Instant
    Try It
    • TagRequired

    • Email AddressRequired

    • Email TypeRequired

    • Contact StatusRequired

    • First Name

    • Last Name

    Action
    Write
    • Update Existing ContactRequired

    • Email AddressRequired

    • Email TypeRequired

    • Contact StatusRequired

    • First Name

    • Last Name

    • Title

    • Company

    • Temperature

    • Phone Number

    • Phone Number Type

    • Address Street

    • Address City

    • Address State

    • Address Zip

    • Address Country

    • Address Type

    • Social Media URL

    • Social Media Type

    • Instant Message Username

    • Instant Message Type

    • Website URL

    • Source

    • Tag to Add

    Action
    Write
  • HappyFox Chat triggers, actions, and search

    New Missed Chat

    Triggers when no agents pickup an incoming chat request.

    Trigger
    Instant
    Try It
    • Webhook NameRequired

    Trigger
    Instant
    Try It
    • Note SubjectRequired

    • Note BodyRequired

    • Contact's Email AddressRequired

    • Email TypeRequired

    • Contact StatusRequired

    • First Name

    • Last Name

    • Created At

    • Copy To Company

    • Update Last Contacted Date?

    Action
    Write
benchmarkone logo
benchmarkone logo

About BenchmarkONE

Keep tabs on your contacts, automatically follow up on them, and track your marketing with smart insights in BenchmarkONE's simple CRM.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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happyfox-chat logo
happyfox-chat logo

About HappyFox Chat

Powerful live chat software built from ground-up for super fast customer support.

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