Attio + Intercom

Create or update Attio records for new Intercom conversations

Stay on top of your client communications with this convenient workflow. When a new conversation occurs in Intercom, a record is created or updated in Attio instantly. This automation ensures that your client interactions are efficiently documented, keeping your customer service team informed and proactive. Isolate the time your team spends on manual data entries and focus your efforts on providing exceptional customer service.

Stay on top of your client communications with this convenient workflow. When a new conversation occurs in Intercom, a record is created or updated in Attio instantly. This automation ensures that your client interactions are efficiently documented, keeping your customer service team informed and proactive. Isolate the time your team spends on manual data entries and focus your efforts on providing exceptional customer service.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    TriggerInstant
  2. automatically do this!
    AttioAttio
    Create or Update Record

    Creates or updates a record, such as a person, company or deal. The record is created if it doesn't yet exist, otherwise it is updated. This can also be used for finding a record by a unique attribute, such as an email address.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
attio logo
attio logo

About Attio

Attio is the CRM of the future: data-driven, completely customizable and intuitively collaborative.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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