When this happens...
IntercomNew Lead
Then do this...
ActiveCampaignAdd Contact Note

It can be a challenge to keep track of new leads when they come in from many different angles - unless you automate your way to organization. With this Zap active on your dashboard, new Intercom leads will trigger Zapier to search for matching ActiveCampaign contacts. Then, a note will be added so you can have all the info you need on hand.

How this Intercom-ActiveCampaign integration works

  1. A new lead is created in Intercom
  2. Zapier searches for that lead by email in ActiveCampaign
  3. Zapier adds a note to that contact in ActiveCampaign

Apps involved

  • Intercom
  • ActiveCampaign

Why Zapier?


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It's easy to connect ActiveCampaign + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Updated Contact

Triggers when an existing contact details are updated.

Update Deal

Updates an existing deal.

New Campaign Starts Sending

Triggers when a new campaign starts sending.

Create Deal

Creates a new deal.

New Deal Task

Triggers when a new deal task is created.

Create Account

Creates a new account.

New or Updated Contact

Triggers when a new contact is added or existing contact's details are updated.

Add Contact Note

Adds new contact note.

New Contact Added to List

Triggers when a new contact is added to a list.

Create/Update Contact

Creates a new contact, or updates an existing contact.

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Become a Zapier Integration Partner

ActiveCampaign combines all aspects of email marketing into a single and easy-to-use platform. Seamlessly create beautiful and engaging emails, send them to your segmented subscribers, and see what interactions and reactions occur in real time! Email marketing remains one of the best marketing options for positive returns on your investment.

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations