Vida
Handle Vida agent requests and initiate agent responses in Vida
Simplify your work with this automated workflow between the Vida app functions. Once an agent request is initiated, the workflow promptly ensures a corresponding agent response action occurs within the Vida app. This seamless automation boosts your efficiency, swiftly processing responses and helping you focus more on customer interactions inside Vida.
Simplify your work with this automated workflow between the Vida app functions. Once an agent request is initiated, the workflow promptly ensures a corresponding agent response action occurs within the Vida app. This seamless automation boosts your efficiency, swiftly processing responses and helping you focus more on customer interactions inside Vida.
- When this happens...Agent Request
Triggered by your AI Agent during a call or conversation to initiate a request.
- automatically do this!Agent Response
Use this in conjunction with the "Agent Request" trigger to feed an associated response back to your AI Agent.
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Agent Request
Triggered by your AI Agent during a call or conversation to initiate a request.
Try ItNew Conversation
Triggers when your Vida AI agent handles conversation whether call, text, or email. For calls, the event is sent after the complete call is handled. For texts, the event is sent after each agent response.
Try ItRequest IDRequired
ResponseRequired
Phone NumberRequired
ContentRequired
Context
Incoming Conversation
Triggers when an incoming call or message is received BEFORE your agent answers or replies. Useful for injecting context to your agent so it knows about who is calling or messaging.
Try ItPhone NumberRequired
ContextRequired
Phone NumberRequired
Context