BugHerd + Teamwork Desk

Create new tasks in BugHerd for every new ticket in Teamwork Desk

When a new ticket appears in Teamwork Desk, this workflow streamlines your process by instantly creating a new task in BugHerd. It reduces manual data entry and ensures that no ticket is left unattended or unnoticed. Improve your customer support and issue tracking with this seamless automation.

When this happens...
New Ticket
Triggers when a new ticket is created.
TriggerInstant
automatically do this!
Create a New Task
Triggers only when a task is created
ActionWrite

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Supported triggers and actions

- Inbox Filter
Trigger
Instant
Try It
- Inbox Filter
Trigger
Instant
Try It
- Inbox Filter
Trigger
Instant
Try It
- Inbox Filter
Trigger
Instant
Try It
- TicketRequired
- TypeRequired
- Message Format
- Cc
- Bcc
- BodyRequired
- StatusRequired
- Assigned To
- Agents to Notify
- Make This a Draft?Required
- Make this pinned?Required
Action
Write

- First Name
- Last Name
- EmailRequired
- Alternative email addresses
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- TicketRequired
- Task IDRequired
Action
Write

- CustomerRequired
- First Name
- Last Name
- Email
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- Search KeywordsRequired
Action
Search
- Search KeywordsRequired
- First Name
- Last Name
- EmailRequired
- Alternative email addresses
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
Action
Search or write
- ProjectRequired
Trigger
Instant
Try It
- ProjectRequired
Trigger
Instant
Try It
- Project IDRequired
- Task IDRequired
- File NameRequired
- URLRequired
Action
Write
- NameRequired
- Feedback urlRequired
- Allow Public Feedback
Action
Write
- Project IdRequired
- Task IdRequired
- Description
- Severity
- Status
- Reported by user with email address
- Tags
- Due Date
- Assigned to email addresses
- External Id
- Custom Data
Action
Write

New Customer
Triggers when a new customer is created.
Trigger
Instant
Try It
- Inbox Filter
Trigger
Instant
Try It
- Inbox Filter
Trigger
Instant
Try It
- Inbox Filter
Trigger
Instant
Try It
- TicketRequired
- Assign ToRequired
Action
Write
- InboxRequired
- Customer ID or Customer EmailRequired
- CC
- BCC
- SubjectRequired
- MessageRequired
- Assigned To
- SourceRequired
- TypeRequired
- StatusRequired
- Priority
- Tags
- Notify Customer
- Message Format
- Notify Creating Agent
- Task ID
Action
Write
- TicketRequired
Action
Write
- TicketRequired
- Inbox
- Source
- Type
- Customer ID
- Subject
- Message
- Message Format
- Status
- Assigned To
- Priority
- Tags
Action
Write
- Search KeywordsRequired
Action
Search
- Search KeywordsRequired
- InboxRequired
- Customer ID or Customer EmailRequired
- CC
- BCC
- SubjectRequired
- MessageRequired
- Assigned To
- SourceRequired
- TypeRequired
- StatusRequired
- Priority
- Tags
- Notify Customer
- Message Format
- Notify Creating Agent
- Task ID
Action
Search or write
Project Created
Triggers when a project is created.
Trigger
Polling
Try It
- ProjectRequired
Trigger
Instant
Try It
- Project IDRequired
- Task IDRequired
- User email address
- CommentRequired
Action
Write
- Project IDRequired
- DescriptionRequired
- SeverityRequired
- StatusRequired
- Reported by user with email address
- Tags
- Assigned to Users with Email addresses
- External Id
- Custom Data
Action
Write
- Project IDRequired
- External ID
Action
Search

About BugHerd

A visual feedback tool for websites. It's like using sticky-notes to pin client feedback and track bugs directly on a page.

Learn more

Related categories

Developer Tools

About Teamwork Desk

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Learn more

Related categories

Customer Support

BugHerd + Teamwork Desk

Create new tasks in BugHerd for every new ticket in Teamwork Desk

Supported triggers and actions

New Agent Reply

New Customer Reply

Ticket Assigned

New Ticket Note

Add Reply to Ticket

Create Customer

Link Task to Ticket

Update Customer

Find Customer

Find or Create Customer

Comment Created

Task Created

Add an Attachment to a Task

Create a Project

Update a Task

New Customer

Thread Edited

New Ticket

Ticket Unassigned

Assign Ticket

Create Ticket

Unassign Ticket

Update Ticket

Find Ticket

Find or Create Ticket

Project Created

Task Created or Updated

Add a Comment to a Task

Create a New Task

Find Task by External Id

About BugHerd

Related categories

About Teamwork Desk

Related categories