Google Sheets + Request Tracker (RT)

Add Google Sheets rows with new Request Tracker tickets

This Zap gives you an easy way to maintain an up-to-date list of new tickets. Once it's active, this integration automatically adds a row to the spreadsheet each time a new ticket is added to a queue. The spreadsheet columns can contain ticket details including the ticket id, subject, owner, status, and more, so you'll know what the ticket is about and who are the responsible parties.

This Zap gives you an easy way to maintain an up-to-date list of new tickets. Once it's active, this integration automatically adds a row to the spreadsheet each time a new ticket is added to a queue. The spreadsheet columns can contain ticket details including the ticket id, subject, owner, status, and more, so you'll know what the ticket is about and who are the responsible parties.

  1. When this happens...
    Request Tracker (RT)Request Tracker (RT)
    Ticket Created

    Triggers when a new Request Tracker ticket is created.

    TriggerPolling
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

    • Ticket ID

    • Custom Role IDRequired

    • SinceRequired

    • Per PageRequired

    Trigger
    Polling
    Try It
    • QueueRequired

    • SinceRequired

    • Per PageRequired

    Trigger
    Polling
    Try It
    • Ticket IDRequired

    • TextRequired

    Action
    Write
    • Ticket IDRequired

    • TextRequired

    Action
    Write
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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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request-tracker logo
request-tracker logo

About Request Tracker (RT)

Request Tracker (RT) is an open-source, enterprise-grade ticketing system.

Related categories

  • Support