Dimensions + Microsoft Dynamics 365 CRM

Add new Dynamics 365 CRM contacts to Dimensions

When a contact is added within Microsoft Dynamics 365 CRM, this Zap will automatically add the contact within a Dimensions contact directory. This ensures that the chosen contact directory within Dimensions is easily kept up to date, without any manual data entry. The additional detail held against the phone number(s) is available within historical reports, on real-time dashboards, and provided to handsets/clients where enabled.

When a contact is added within Microsoft Dynamics 365 CRM, this Zap will automatically add the contact within a Dimensions contact directory. This ensures that the chosen contact directory within Dimensions is easily kept up to date, without any manual data entry. The additional detail held against the phone number(s) is available within historical reports, on real-time dashboards, and provided to handsets/clients where enabled.

  1. When this happens...
    Microsoft Dynamics 365 CRMMicrosoft Dynamics 365 CRM
    New Contact

    Triggers when a new contact is created.

    TriggerPolling
  2. automatically do this!
    DimensionsDimensions
    Add or Update Contact

    Adds a contact to a directory or update an existing contact

    ActionWrite
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Supported triggers and actions

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About Dimensions

Dimensions is a cloud-based call analytics platform, allowing you to monitor customer experience using in-depth call data and real-time wallboards.

Related categories

  • Communication
microsoft-dynamics-crm logo
microsoft-dynamics-crm logo

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Learn more

Related categories

  • CRM (Customer Relationship Management)
  • Microsoft

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