Google Sheets + Helpwise

Update Google Sheets rows with new inbound emails in Helpwise

Manage your Helpwise inbound emails and Google Sheets information harmoniously with this efficient automation. This workflow springs into action when a new incoming email lands in your Helpwise inbox, ensuring swift and systematic updates to a corresponding row in your Google Sheets. It effortlessly brings together your customer service and data management, sparing you from manual data entry and enabling you to focus on more important tasks.

When this happens...
Inbound Email
Triggers when a new email received in Helpwise.
TriggerPolling
automatically do this!
Update Spreadsheet Row
Update a row in a specific spreadsheet with optional formatting.
ActionWrite

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Supported triggers and actions

Assigned in a Conversation
Triggers when your team member assigned you in a conversation.
Trigger
Polling
Try It
Contact Is Created
Triggers when new contact is created
Trigger
Polling
Try It
Draft Is Created
Triggers when a new draft is created
Trigger
Polling
Try It
- Your WhatsApp Number (with +)Required
Trigger
Polling
Try It
- IntervalRequired
Trigger
Polling
Try It

- Facebook mailbox IdRequired
Trigger
Polling
Try It
Rule Is Run
Triggers when a rule is run on any conversation
Trigger
Polling
Try It

- Mailbox Email AddessRequired
Trigger
Polling
Try It
- Tag NameRequired
- Tag Color
- Mailbox idRequired
- Thread IdRequired
Action
Write
- First NameRequired
- Middle Name
- Last Name
- EmailRequired
- Phone
- Company Name
- Job title
Action
Write
- From AddressRequired
- To AddressRequired
- Cc Addresses
- Bcc
- SubjectRequired
- Email BodyRequired
- Apply Tag
- Tag color
Action
Write
- Your NumberRequired
- Customer NumberRequired
- Message BodyRequired
Action
Write
- Dont Change Sheet Structure
- No Team Drive
- SpreadsheetRequired
- WorksheetRequired
Trigger
Instant
Try It
- Dont Change Sheet Structure
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Trigger column
Trigger
Polling
Try It
- Drive
- SpreadsheetRequired
Trigger
Polling
Try It
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Use Timezone set up on the spreadsheet to format date values?
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Cell RangeRequired
- Condition TypeRequired
- Background Color
- Text Color
- Bold Text
- Italic Text
Action
Write
- Drive
- Spreadsheet Containing the Worksheet to CopyRequired
- Worksheet to CopyRequired
- Copy Worksheet Destination
Action
Write
- Drive
- SpreadsheetRequired
- TitleRequired
- Overwrite existing worksheet with the same title
- Headers
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Confirm DeletionRequired
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Cell RangeRequired
- Format TypeRequired
Action
Write
- SpreadsheetRequired
- WorksheetRequired
- New Sheet NameRequired
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Cell RangeRequired
- Sort by ColumnRequired
- Sort OrderRequired
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Lookup columnRequired
- Lookup valueRequired
- Supporting lookup column
- Supporting lookup value
- Search from last row
- Row count
Action
Search
- Drive
- SpreadsheetRequired
- WorksheetRequired
- A1 RangeRequired
Action
Search
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Row IDRequired
Action
Search
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Lookup columnRequired
- Lookup valueRequired
- Supporting lookup column
- Supporting lookup value
- Search from last row
- Row count
Action
Search
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Lookup columnRequired
- Lookup valueRequired
- Supporting lookup column
- Supporting lookup value
- Search from last row
- Row count
Action
Search or write

Note Added
Triggers when a new note added by the user in the Helpwise conversation.
Trigger
Polling
Try It
CSAT Is Received
Triggers when a new CSAT is received
Trigger
Polling
Try It
- SMS NumberRequired
Trigger
Polling
Try It
Mention in Note
Triggers when there's a new mention for you.
Trigger
Polling
Try It
- Mailbox Email AddressRequired
Trigger
Polling
Try It
Outbound Conversations
Triggers for new outbound conversations
Trigger
Polling
Try It
SLA Breach
Triggers when SLA is breached on any conversation
Trigger
Polling
Try It
- Mailbox IdRequired
- Conversation IdRequired
- MessageRequired
Action
Write
- Mailbox IdRequired
- Thread IdRequired
- User Id
Action
Write
- mailbox IdRequired
- thread Id
- SujectRequired
- Email BodyRequired
- From addressRequired
- Cc email address
- Bcc
- Assigned To
Action
Write
- Your SMS NumberRequired
- Customer SMS NumberRequired
- SMS BodyRequired
Action
Write
- Dont Change Sheet Structure
- Drive
- SpreadsheetRequired
- WorksheetRequired
Trigger
Polling
Try It
- Drive
Trigger
Polling
Try It
- Dont Change Sheet Structure
- No Team Drive
- SpreadsheetRequired
- WorksheetRequired
- Trigger column
Trigger
Instant
Try It
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Column NameRequired
- Index
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Frozen Rows Count
- Frozen Columns Count
- Sheet Position
- Hide Sheet
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Source RangeRequired
- Destination RangeRequired
- Paste Type
Action
Write
- Drive
- TitleRequired
- Spreadsheet to Copy
- Headers
Action
Write
- Info
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Row(s)Required
Action
Write
- Info
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Row(s)Required
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- RowRequired
- Background Color
- Text Color
- Bold
- Italic
- Strikethrough
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Cell RangeRequired
- Validation TypeRequired
- Input Message
- Strict Validation
Action
Write
- Drive
- SpreadsheetRequired
- WorksheetRequired
- RowRequired
- Background Color
- Text Color
- Bold
- Italic
- Strikethrough
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Drive
- SpreadsheetRequired
- TitleRequired
Action
Search
- Drive
- SpreadsheetRequired
- WorksheetRequired
- ColumnsRequired
- Row countRequired
- Output format
- First row
Action
Search
- Spreadsheet IDRequired
Action
Search
- Drive
- SpreadsheetRequired
- TitleRequired
- Overwrite existing worksheet with the same title
- Headers
Action
Search or write

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Learn more

Related categories

Similar apps

About Helpwise

Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place.

Related categories

Communication

Related Zap Templates

Update Google Sheets rows when new Helpwise inbound emails arrive

"create spreadsheet rows in Google Sheets for new inbound emails in Helpwise"

Google Sheets + Helpwise

Update Google Sheets rows with new inbound emails in Helpwise

Assigned in a Conversation

Contact Is Created

Draft Is Created

Inbound WhatsApp Message

Near SLA Breach

Inbound Facebook Message

Rule Is Run

Tag Added

Apply Tag on Thread

Create Contact

Send an Email

Send WhatsApp Message

New Spreadsheet Row

New or Updated Spreadsheet Row (Team Drive)

New Worksheet

Create Spreadsheet Row

Create Spreadsheet Row at Top

Create Conditional Formatting Rule

Copy Worksheet

Create Worksheet

Delete Sheet

Format Cell Range

Rename Sheet

Sort Range

Update Spreadsheet Row(s)

Lookup Spreadsheet Rows (Advanced)

Get Data Range

Get Row by ID

Lookup Spreadsheet Row

Find or Create Row

Note Added

CSAT Is Received

Inbound SMS Message

Mention in Note

Inbound Email

Outbound Conversations

SLA Breach

Add Note

Assign Conversation

Create New Conversation

Send SMS Message

New Spreadsheet Row (Team Drive)

New Spreadsheet

New or Updated Spreadsheet Row

Create Spreadsheet Column

Create Multiple Spreadsheet Rows

Change Sheet Properties

Copy Range

Create Spreadsheet

Clear Spreadsheet Row(s)

Delete Spreadsheet Row(s)

Format Spreadsheet Row

Set Data Validation

Update Spreadsheet Row

API Request (Beta)

Find Worksheet

Get Many Spreadsheet Rows (Advanced)

Get Spreadsheet by ID

Find or Create Worksheet

About Google Sheets

Related categories

Similar apps

Zoho Creator

Smartsheet

Quip

About Helpwise

Related categories

Related Zap Templates

Related Zap Templates