Email Parser by Zapier + Splynx

Create tickets in Splynx from new emails parsed by zapier email parser

Effortlessly manage your customer support with this email-to-ticket workflow. When a new email arrives in your Email Parser by Zapier, it triggers the creation of a customer support ticket in Splynx. This automation ensures that every email is promptly addressed, enhancing your customer support service. Stay efficient by letting this workflow take care of your email-based customer queries.

When this happens...
New Email
Triggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.
TriggerInstant
automatically do this!
Create Ticket
Creates a new ticket.
ActionWrite

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Supported triggers and actions

- MailboxRequired
Trigger
Instant
Try It
- CustomerRequired
- bundle_idRequired
- StatusRequired
- DescriptionRequired
- Unit price
- Start dateRequired
- End dateRequired
- Discount
- Discount type
- Discount value
- Discount start date
- Discount end date
- Discount text
- Automatic renewal
- Activation fee
- Auto reactivate
- Get activation fee when
- Issue invoice while service creation
- Cancellation fee
- Prior cancellation fee
Action
Write
- Login
- Status
- Partner IDRequired
- Location idRequired
- Full nameRequired
- Email
- Billing email
- Phone number
- CategoryRequired
- street 1
- Zip code
- City
Action
Write
- CustomerRequired
- ServiceRequired
Action
Write
- Type ID
- Ticket subjectRequired
- Ticket priorityRequired
- Customer ID
- Incoming Customer ID
- Is ticket hidden for customer
- Admin ID to be assigned a ticket
- Ticket status ID
- Ticket group ID
- Is ticket starred
- Is ticket unread by customer
- Is ticket unread by administrator
- Is ticket closed
- Lead ID. Set it if you want create ticket for lead
- Ticket message
Action
Write

- CustomerRequired
- ServiceRequired
Action
Write
- CustomerRequired
- Bundle ServiceRequired
- bundle_id
- Status
- Description
- Unit price
- Start date
- End date
- Discount
- Discount type
- Discount value
- Discount start date
- Discount end date
- Discount text
- Automatic renewal
- Activation fee
- Auto reactivate
- Get activation fee when
- Issue invoice while service creation
- Cancellation fee
- Prior cancellation fee
Action
Write

- Customer IDRequired
- ServiceRequired
- Tariff ID
- Status
- Description
- Quantity
- Unit
- Unit price
- Start date
- End date
- Discount
- Discount type
- Discount value
- Discount start date
- Discount end date
- Discount text
- Router ID
- Router sector ID
- Login
- Password
- Taking IPv4
- IPv4
- IPv4 route
- IPv4 pool id
- IPv6
- IPv6 delegated
- Mac
- Port ID
Action
Write
- CustomerRequired
- Bundle ServiceRequired
Action
Search
- ParamsRequired
Action
Search
- CustomerRequired
- ParamsRequired
Action
Search

New Mailbox
Triggers when a new mailbox is added.
Trigger
Polling
Try It
- CustomerRequired
- Bundle ServiceRequired
- Charge cancellation feeRequired
Action
Write
- CustomerRequired
- Bundle ServiceRequired
Action
Write
- Customer IDRequired
- Tariff IDRequired
- StatusRequired
- DescriptionRequired
- QuantityRequired
- Unit
- Unit price
- Start dateRequired
- End dateRequired
- Discount
- Discount type
- Discount value
- Discount start date
- Discount end date
- Discount text
- Router ID
- Router sector ID
- LoginRequired
- Password
- Taking IPv4Required
- IPv4
- IPv4 route
- IPv4 pool id
- IPv6
- IPv6 delegated
- Mac
- Port ID
Action
Write
- StatusRequired
- Partner IDRequired
- Location idRequired
- Full name of leadRequired
- Email of lead
- Phone of lead
- CategoryRequired
- street 1
- Zip code
- City
Action
Write
- CustomerRequired
- ServiceRequired
Action
Write
- CustomerRequired
- Login
- Status
- Partner ID
- Location id
- Full name
- Email
- Billing email
- Phone number
- Category
- street 1
- Zip code
- City
Action
Write
- CustomerRequired
Action
Search
- CustomerRequired
- ParamsRequired
Action
Search
- CustomerRequired
- ServiceRequired
Action
Search

About Email Parser by Zapier

Send emails to your custom "@robot.zapier.com" address and extract any data! Visit http://parser.zapier.com/ for more information!

Learn more

Related categories

About Splynx

Splynx helps local ISPs succeed in a competitive market and build a profitable, fast-growing business.

Related categories

Sales & CRM

Email Parser by Zapier + Splynx

Create tickets in Splynx from new emails parsed by zapier email parser

Supported triggers and actions

New Email

Create Bundle Service

Create Customer

Delete Internet Service

Create Ticket

Start Internet Service

Update Bundle Service

Update Internet Service

Retrieve Bundle Service Info

Search Customer With Query

Search Internet Service With Query

New Mailbox

Cancel Bundle Contract

Delete Bundle Service

Create Internet Service

Create Lead

Stop Internet Service

Update Customer

Retrieve Customer Info

Search Bundle Service With Query

Retrieve Internet Service Info

About Email Parser by Zapier

Related categories

About Splynx

Related categories