Create new LiveSwitch Contact and Concierge conversations from new Google Sheets rows
Initiate conversations in LiveSwitch Contact and Concierge directly from new rows in Google Sheets with this streamlined workflow. Once set up, this automation takes data from a new row, then uses it to create an engaging conversation in LiveSwitch. This is an efficient way to turn information tracking into actionable communication, saving you time and simplifying your processes.
Initiate conversations in LiveSwitch Contact and Concierge directly from new rows in Google Sheets with this streamlined workflow. Once set up, this automation takes data from a new row, then uses it to create an engaging conversation in LiveSwitch. This is an efficient way to turn information tracking into actionable communication, saving you time and simplifying your processes.
- When this happens...New Spreadsheet RowTriggers when a new row is added to the bottom of a spreadsheet. 
- automatically do this!Create ConversationCreates a Conversation in the system. For LiveConversation and RecordingRequest types, you must specify at least Phone number or Contact ID (or both). 
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- Dont Change Sheet Structure 
- Drive 
- SpreadsheetRequired 
- WorksheetRequired 
 Try It
- Drive 
 Try It
- Dont Change Sheet Structure 
- No Team Drive 
- SpreadsheetRequired 
- WorksheetRequired 
- Trigger column 
 Try It
- Drive 
- SpreadsheetRequired 
- WorksheetRequired 
- Column NameRequired 
- Index 
 
- Dont Change Sheet Structure 
- No Team Drive 
- SpreadsheetRequired 
- WorksheetRequired 
 Try It
- Dont Change Sheet Structure 
- Drive 
- SpreadsheetRequired 
- WorksheetRequired 
- Trigger column 
 Try It
- Drive 
- SpreadsheetRequired 
 Try It
- Drive 
- SpreadsheetRequired 
- WorksheetRequired 
- Use Timezone set up on the spreadsheet to format date values? 
 











