Google Sheets + LiveSwitch Contact and Concierge
Create new LiveSwitch Contact and Concierge conversations from new Google Sheets rows
Initiate conversations in LiveSwitch Contact and Concierge directly from new rows in Google Sheets with this streamlined workflow. Once set up, this automation takes data from a new row, then uses it to create an engaging conversation in LiveSwitch. This is an efficient way to turn information tracking into actionable communication, saving you time and simplifying your processes.
Initiate conversations in LiveSwitch Contact and Concierge directly from new rows in Google Sheets with this streamlined workflow. Once set up, this automation takes data from a new row, then uses it to create an engaging conversation in LiveSwitch. This is an efficient way to turn information tracking into actionable communication, saving you time and simplifying your processes.
- When this happens...New Spreadsheet Row
Triggers when a new row is added to the bottom of a spreadsheet.
- automatically do this!Create Conversation
Creates a Conversation in the system. For LiveConversation and RecordingRequest types, you must specify at least Phone number or Contact ID (or both).
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Dont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Try ItDrive
Try ItDont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Column NameRequired
Index
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItDont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Use Timezone set up on the spreadsheet to format date values?
