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SysAid + Zoom Team Chat

Update Zoom Team Chat with new messages when service records are updated in SysAid

Keep your team connected and updated with this efficient workflow. When a service record in SysAid undergoes an update, the details are swiftly relayed to your Zoom Team Chat. This ensures a timely flow of information, boosting team efficiency and fostering effective communication within your team. Use this easy automation to keep everyone in the loop with the latest changes.

Keep your team connected and updated with this efficient workflow. When a service record in SysAid undergoes an update, the details are swiftly relayed to your Zoom Team Chat. This ensures a timely flow of information, boosting team efficiency and fostering effective communication within your team. Use this easy automation to keep everyone in the loop with the latest changes.

  1. When this happens...
    SysAidSysAid
    Service Record Updated

    Triggers when a service record is updated in SysAid.

    TriggerInstant
  2. automatically do this!
    Zoom Team ChatZoom Team Chat
    Send Channel Message

    Post a new message to a specific channel. Also, allows for scheduling a message for later.

    ActionWrite
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Supported triggers and actions

    • User Defined NameRequired

    • Service Record Type

    • Title

    • Description

    • Category

    • Status

    • Request user

    • Assigned to

    • Admin group

    • Company

    • Email Account

    • Impact

    • Location

    • Main CI

    • Priority

    • Responsible Admin

    • SR Custom Int 1

    • SR Custom Int 2

    • SR Custom List 1

    • SR Custom List 2

    • SR Custom Text 1

    • SR Custom Text 2

    • Sub Type

    • Urgency

    • Weight

    Trigger
    Instant
    Try It

    • User Defined NameRequired

    • # (SR ID)Required

    • Urgency

    • Priority

    • Impact

    • Title

    • Description

    • Admin group

    • Assigned to

    • Classification

    • Closure Information

    • Followup Actual Date

    • Followup Planned Date

    • Followup Text

    • Followup User

    • Location

    • Main CI

    • Resolution

    • Responsible Admin

    • Solution

    • SR Custom Date 1

    • SR Custom Date 2

    • SR Custom Int 1

    • SR Custom Int 2

    • SR Custom List 1

    • SR Custom List 2

    • SR Custom Text 1

    • SR Custom Text 2

    • Success Rating

    • Weight

    • Workaround

    Action
    Write
  • Zoom Team Chat triggers, actions, and search

    New Message Bookmarked

    Triggers when a message is bookmarked.

    Trigger
    Instant
    Try It
  • Zoom Team Chat triggers, actions, and search

    New Custom Emoji

    Triggers when a new custom emoji is added.

    Trigger
    Instant
    Try It
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About SysAid

SysAid is a service automation company delivering software for organizations that want to get more done.

Related categories

  • Customer Support
zoom-team-chat logo
zoom-team-chat logo

About Zoom Team Chat

Streamline communications with triggers for new channels, messages, mentions, and create actions to send messages, update presence, and more to Zoom Team Chat.
Learn more

Related categories

  • Team Chat

Related Zap Templates

  • Send channel messages in Zoom Team Chat for new service records in SysAid

Related Zap Templates

  • Send channel messages in Zoom Team Chat for new service records in SysAid

 

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