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Squarespace + TOPdesk

Create TOPdesk incidents from new Squarespace form submissions

Effortlessly manage incidents reported through Squarespace forms with this seamless workflow. When a new form submission occurs in Squarespace, an incident will be created in TOPdesk, ensuring a quick and efficient response to any issues that arise. Save time and streamline your incident management process with this simple, yet effective, automation.

Effortlessly manage incidents reported through Squarespace forms with this seamless workflow. When a new form submission occurs in Squarespace, an incident will be created in TOPdesk, ensuring a quick and efficient response to any issues that arise. Save time and streamline your incident management process with this simple, yet effective, automation.

  1. When this happens...
    SquarespaceSquarespace
    New Form Submission

    Triggers when form submission is submitted.

    TriggerInstant
  2. automatically do this!
    TOPdeskTOPdesk
    Create an Incident

    Create an incident

    ActionWrite
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Supported triggers and actions

What does this mean?

    • FormRequired

    Trigger
    Instant
    Try It

    • Trigger ConditionRequired

    • Status (First or second line)Required

    • Category

    • Subcategory

    • Operator Group

    • Supplier

    Trigger
    Scheduled
    Try It

    • Trigger ConditionRequired

    • External Number Filled Condition

    • Level (First or second line)Required

    • Entry type

    • Call type

    • Category

    • Subcategory

    • Impact

    • Urgency

    • Priority

    • Operator Group

    • Supplier

    • Status (Processing Status)

    Trigger
    Scheduled
    Try It

    • Trigger ConditionRequired

    • External Number Filled Condition

    • Level (First or second line)Required

    • Entry type

    • Call Type

    • Category

    • Subcategory

    • Impact

    • Urgency

    • Priority

    • Operator Group

    • Supplier

    • Status (Processing Status)

    Trigger
    Scheduled
    Try It

    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write

    • Operator Group

    Trigger
    Scheduled
    Try It

    • Operator Group

    Trigger
    Scheduled
    Try It

    • Incident status

    • Caller TypeRequired

    • Brief description

    • Request

    • Action

    • Set action invisible for caller

    • Entry type

    • Call type

    • Category

    • Subcategory

    • External Number

    • Impact

    • Urgency

    • Priority

    • Operator group

    • Processing Status

    • Closure code

    • Supplier

    • Feedback Rating

    • Feedback Message

    • Major Call

    • Linked to Major Call

    • Id

    • Type

    • Date

    Action
    Write
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squarespace logo

About Squarespace

Squarespace is a website builder, blogging platform, hosting service, commerce platform, and domain name registrar.
Help

Related categories

  • Forms & Surveys

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topdesk logo
topdesk logo

About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
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