Create Salesforce case comments when new items are submitted to your SendSafely Dropzone
Do you ever need your customer to securely attach a file to an existing Salesforce Service Cloud case? This Zapier automation allows you to add a new case comment that includes a direct link to files that are uploaded to your SendSafely Dropzone. When uploading files, the user will be asked to provide their existing case number or you can provide a pre-filled case number within a link to your Dropzone. Once the files are uploaded, a comment will be automatically added to the Salesforce case notifying your agents of the newly uploaded files.
- When this happens...New Dropzone SubmissionTriggers when a new file is submitted to your Hosted Dropzone on the SendSafely Web Portal.
- automatically do this!Create RecordCreates a new record of a specified Salesforce object.
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More things you can do with SendSafely and Salesforce
Discover other triggers and actions you can use with SendSafely and Salesforce
- New Dropzone Submission
Triggers when a new file is submitted to your Hosted Dropzone on the SendSafely Web Portal.
Try ItTriggerInstant - New Contact
Triggers when a new Contact is created.
Try ItTriggerPolling - Salesforce ObjectRequired
- Record (Optional)
Try ItTriggerPolling- New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Try ItTriggerInstant
- New Case Attachment
Triggers when a new Attachment is added to a case.
Try ItTriggerPolling - History ObjectRequired
Try ItTriggerPolling- New Lead
Triggers when a new Lead is created.
Try ItTriggerPolling - Salesforce ObjectsRequired
Try ItTriggerPolling




