Skip to content
Loading

Productboard + Zoho Desk

Create new Zoho Desk tickets from new features in Productboard

Stay on top of your product's newest features with this effective workflow. When a new feature is introduced in Productboard, a corresponding ticket is generated in Zoho Desk. This streamlines your process, ensuring that any updates on your product are immediately followed up with the required support documentation or tasks, enhancing your response time and customer service.

Stay on top of your product's newest features with this effective workflow. When a new feature is introduced in Productboard, a corresponding ticket is generated in Zoho Desk. This streamlines your process, ensuring that any updates on your product are immediately followed up with the required support documentation or tasks, enhancing your response time and customer service.

  1. When this happens...
    ProductboardProductboard
    New Feature

    Triggers when a new feature is created.

    TriggerScheduled
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
Start free with email
Start free with Google
Start free with email
Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Productboard triggers, actions, and search

    New Feature

    Triggers when a new feature is created.

    Trigger
    Scheduled
    Try It

    • Feature OwnerRequired

    • Feature NameRequired

    • Feature Product

    • Feature Description

    • Feature StatusRequired

    • Feature Tags

    Action
    Write

    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write

    • OrganizationRequired

    Trigger
    Instant
    Try It
  • Productboard triggers, actions, and search

    New Note

    Triggers when a new note is created.

    Trigger
    Scheduled
    Try It

    • Note Title

    • Note Content

    • Note OwnerRequired

    • Said by (User Name)

    • Said by (User E-Mail)

    • Said By (User External ID)

    • Note StatusRequired

    • Note Tags

    • Company domain

    Action
    Write

    • OrganizationRequired

    Trigger
    Instant
    Try It

    • OrganizationRequired

    Trigger
    Instant
    Try It
productboard logo
productboard logo

About Productboard

Productboard is beautiful, simple, and powerful product management. Product leaders can easily centralize user and market research, capture and organize feature ideas, prioritize against clear strategic objectives and keep everyone on the same page thanks to delightful, interactive roadmaps.
Learn more

Related categories

  • Product Management
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories